At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy while building customer relationships.
- Company: Join a leading superstore known for its commitment to inclusivity and community.
- Benefits: Earn from £14.18 per hour, with guaranteed hours and flexible shifts.
- Other info: Be part of a supportive team that values your ideas and contributions.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have a passion for customer service.
The predicted salary is between 29500 - 30500 £ per year.
Availability Window
- Sun: 13:00 - 23:00
- Mon: 18:00 - 22:00
- Wed: 18:00 - 22:00
- Fri: 13:00 - 22:00
- Sat: 13:00 - 23:00
Pay and Hours
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with the option to work fewer hours down to 12.
Responsibilities
- Ensure the van and trays I use are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as I see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and help make the store the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to changing customer needs and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to maintain a healthy balance.
- Share ideas with my Manager and other colleagues on how we can improve the store for customers.
Qualifications
A valid UK/EU/EEA driving licence (full or automatic) held for at least 12 months with no more than 3 penalty points.
Candidate Eligibility
Candidates must be over 18 years old.
Equality and Diversity
We are proud to be accredited Disability Confident Leader and remain committed to an inclusive recruitment process.
Customer Delivery Driver - Stratford Upon Avon Superstore employer: Tesco Retail
As a Customer Delivery Driver at our Stratford Upon Avon Superstore, you will join a supportive and dynamic team that values your contributions and prioritises customer satisfaction. We offer competitive pay starting at £14.18 per hour, with guaranteed hours and opportunities for growth within a company that champions inclusivity and employee well-being. Our work culture encourages collaboration and innovation, making it an excellent place for those seeking meaningful employment in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Stratford Upon Avon Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows you care about the role and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Delivery Driver - Stratford Upon Avon Superstore
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that!
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer or handled a tricky situation. This will demonstrate your ability to build relationships and respond to customer needs.
✨Be Ready to Talk About Teamwork
This role involves working closely with colleagues, so be prepared to discuss your experience in team settings. Share stories that highlight your ability to collaborate and contribute to a positive work environment. It’s all about showing you can help create that team spirit!
✨Demonstrate Your Attention to Detail
Since you'll be responsible for keeping the van and trays clean and organised, think of examples that showcase your attention to detail. Whether it’s maintaining cleanliness or ensuring deliveries are correct, showing you care about the little things can set you apart.
