At a Glance
- Tasks: Deliver groceries with a smile and provide excellent customer service at the doorstep.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn £14.18 per hour, with flexible hours and opportunities for additional pay.
- Other info: Enjoy a supportive team environment with opportunities for flexible working.
- Why this job: Be the friendly face of Tesco, making customers feel valued and appreciated.
- Qualifications: Valid UK driving licence and a passion for helping others.
The predicted salary is between 29500 - 30500 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Key Responsibilities:
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Requirements:
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Shepton Mallet Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Shepton Mallet a dynamic and supportive work environment. With competitive pay starting at £14.18 per hour, flexible working options, and a strong commitment to diversity and inclusion, we ensure that every team member feels valued and empowered. Our focus on employee growth and community engagement makes Tesco not just a job, but a meaningful career choice.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Shepton Mallet Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on how you can demonstrate your customer service skills and your ability to adapt to changing situations, just like the role requires.
✨Tip Number 3
Be yourself! Tesco values diversity and inclusion, so don’t be afraid to let your personality shine through. Share your experiences and how they’ve shaped your approach to customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from Tesco, making it easier for us to support you throughout the process.
We think you need these skills to ace Customer Delivery Driver - Shepton Mallet Superstore
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so be specific!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job. This will help us see your strengths quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver involves. Familiarise yourself with the key responsibilities like loading the van safely and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about interacting with customers, be prepared to discuss your experience in customer service. Think of examples where you've gone above and beyond to help someone or turned a negative situation into a positive one. This will demonstrate your ability to connect with customers and provide a warm, welcoming service.
✨Emphasise Team Spirit
Even though you'll be working independently, teamwork is crucial. Be ready to talk about how you've collaborated with colleagues in the past. Share stories that highlight your ability to build strong relationships and contribute to a positive team environment, as this aligns with Tesco's values.
✨Prepare for Practical Questions
Expect some practical questions related to driving and safety checks. Brush up on your knowledge of road safety and vehicle maintenance. You might be asked how you would handle specific scenarios, so think through your responses ahead of time to show that you're reliable and responsible on the road.
