At a Glance
- Tasks: Deliver groceries with a smile while ensuring top-notch customer service.
- Company: Join Tesco, a leading supermarket chain known for its supportive culture.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great opportunity for career growth and a dynamic work environment.
- Why this job: Be the friendly face of Tesco, making a difference in customers' lives every day.
- Qualifications: Must have a valid UK/EU driving licence and be over school leaving age.
The predicted salary is between 29500 - 31500 £ per year.
Availability Window Days:
- Sun 08:00:00—15:00:00
- Mon 17:30:00—23:00:00
- Tue 18:00:00—23:00:00
- Wed 13:00:00—23:00:00
- Sat 08:00:00—18:00:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you would prefer fewer hours (minimum 12) opportunities are also available. We will schedule your contracted hours within these times, and you will receive three weeks’ notice of when your shifts will be. We support flexibility, so if your availability is close to but not exactly the advertised times, we would still love to hear from you.
About the Role:
As the face of Tesco on the road, you will deliver from Lands' End to John O'Groats, meeting customers in their homes every day. This role is more than just driving: it is about helping others and delivering great service with a smile. You will work independently most of the day, but there is always a team of Managers and colleagues back at base ready to support you. So whether you want flexibility, job stability or an opportunity to change career direction, everyone is welcome at Tesco.
Responsibilities:
- Ensure the van and trays used are clean and kept tidy/organised.
- Keep the back yard clean, tidy and clear of rubbish, picking up litter as seen.
- Wash trays as part of the tray wash process.
- Load the van as required and check its roadworthiness.
- Communicate with customers about any changes to their order, offering refunds for issues.
- Treat products and deliveries as if they were your own.
- Explain to customers that substitutions will not incur additional charges.
- Deliver within the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to foster team spirit and support store performance.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand them and saying 'Thank you.'
- Respond quickly to changing customer needs and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, balancing home and work.
- Share ideas with your Manager and other colleagues on how to improve the store for customers.
Qualifications:
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
- Tesco will only recruit individuals who have passed the school leaver’s age.
- We accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
- Some roles may close earlier than the advertised end date in high applicant volumes.
- We will only provide individual feedback to those candidates who attend an interview.
Customer Delivery Driver - Oxford Superstore employer: Tesco Retail
Tesco is an excellent employer for Customer Delivery Drivers in Oxford, offering competitive pay starting at £14.18 per hour, with opportunities for increased earnings based on location. Our supportive work culture prioritises flexibility and job stability, ensuring that you have guaranteed hours each week while fostering a team spirit that encourages personal growth and development. Join us to be part of a company that values your contributions and provides a rewarding experience delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Oxford Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and driving experience. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be yourself! When you're in the interview, let your personality shine through. Tesco values warm and welcoming interactions, so don’t be afraid to show your enthusiasm for helping customers and being part of a team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Delivery Driver - Oxford Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We love flexibility, so if you can work close to the advertised times, let us know! It helps us find the best fit for both you and the team.
Be Personable:As a Customer Delivery Driver, you'll be the face of Tesco on the road. Use your application to showcase your friendly personality and customer service skills. We want to see how you can bring a smile to our customers' faces!
Highlight Relevant Experience:If you've got experience in driving or customer service, make sure to mention it! We’re looking for candidates who can handle deliveries and build relationships with customers, so any relevant experience will give you an edge.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets seen by the right people at Tesco. We can't wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the shifts they need. Be ready to discuss any flexibility you can offer, as this shows you're keen to fit into their schedule.
✨Showcase Your Customer Service Skills
Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be prepared to share these stories during the interview.
✨Demonstrate Team Spirit
Even though you'll be working independently, teamwork is key. Think of ways you've collaborated with others in previous roles and be ready to talk about how you can contribute to a positive team environment.
✨Prepare for Practical Questions
Expect questions about handling deliveries, managing time, and dealing with customer issues. Brush up on scenarios where you had to think on your feet and how you resolved them, as this will show your problem-solving skills.
