At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join a friendly team dedicated to excellent customer service.
- Benefits: Earn up to £15.45 per hour, flexible hours, and guaranteed minimum shifts.
- Other info: Great opportunity for career growth and building relationships with customers.
- Why this job: Make a difference in your community while enjoying a fun work environment.
- Qualifications: Must have a valid driving licence and a passion for customer service.
The predicted salary is between 32000 - 40000 € per year.
Availability Window:
- Mon 19:00 - 23:00
- Tue 19:00 - 23:00
- Wed 19:00 - 23:00
- Thu 19:00 - 23:00
- Fri 19:00 - 23:00
- Sat 19:00 - 23:00
Pay increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities:
- Ensure the van and trays used are clean, tidy, and organised.
- Keep the back yard clean, tidy and clear of rubbish; pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Treat products/deliveries as if they were your own.
- Explain to the customer that they will not be charged more for their substitutions.
- Deliver during the customers time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and work together to ensure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say thank you.
- Act quickly to respond to changing needs of customers and embrace change within my store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and colleagues on how we can improve our store for customers.
Qualifications:
- A valid UK/EU/EEA driving licence (full or automatic only) for at least 12 months with no more than 3 penalty points.
Customer Delivery Driver - Northampton South Extra employer: Tesco Retail
As a Customer Delivery Driver with us in Northampton South, you'll enjoy a supportive work culture that prioritises teamwork and customer satisfaction. We offer flexible working hours with a guaranteed minimum of 16 hours per week, competitive pay rates, and opportunities for personal growth within the company. Join us to be part of a dynamic team that values your contributions and fosters a positive environment for both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Northampton South Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Do a mock interview with a friend or family member. This will help you feel more confident and ready to tackle any questions that come your way.
✨Tip Number 3
Be prepared to share your experiences! Think of specific examples from your past jobs that showcase your skills, especially those related to customer service and teamwork.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and helps keep you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Delivery Driver - Northampton South Extra
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re looking for someone who can connect with customers and colleagues alike.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires working evenings, be ready to discuss how your schedule aligns with the required hours. This shows you're committed and flexible.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer or resolved an issue effectively. This will highlight your ability to build relationships and treat customers well.
✨Show Your Organisational Skills
Since keeping the van and trays clean and organised is crucial, be ready to talk about how you manage your time and tasks. Share any relevant experiences where you maintained cleanliness or organisation in a previous job.
✨Embrace Team Spirit
This role involves working closely with colleagues, so be prepared to discuss how you contribute to a positive team environment. Share examples of teamwork and collaboration, and express your enthusiasm for building relationships with your future colleagues.
