At a Glance
- Tasks: Deliver groceries with a smile and build relationships with customers and colleagues.
- Company: Join Tesco, a diverse and inclusive company that values every individual.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Other info: Great opportunity for personal growth and to be part of a friendly team.
- Why this job: Make a difference in your community while enjoying a dynamic work atmosphere.
- Qualifications: Must have a valid driving licence and a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
Availability Window: Sun 08:00‑18:00, Tue 19:00‑23:00, Fri 19:00‑23:00, Sat 08:00‑18:00.
- Pay pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required and check roadworthiness.
- Communicate with customers about order changes, substitutions and refunds.
- Take care of products/deliveries as if they were my own.
- Explain to customers that they will not be charged for substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit.
- Give warm, welcoming interactions with customers and colleagues.
- Act quickly to respond to changing customer needs and embrace change.
- Show energy and drive to deliver beyond expectations.
- Share ideas with the manager and colleagues on how to improve the store.
Qualifications:
- A valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and you can be yourself at work. Everyone’s welcome. Our vision is to become every customer’s favourite way to shop, whether at home or on the go. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. We are proud to have been accredited Disability Confident Leader and are committed to providing an inclusive and accessible recruitment process.
Eligibility:
- Tesco will only recruit individuals who have passed the school leaver’s age.
- Candidates must be over 18 if the role requires working before 6:15 am, after 9:45 pm, or in areas such as warehouse, beers, wines and spirits, counters, bakery, and driving roles.
Customer Delivery Driver - Lichfield Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Customer Delivery Driver in Lichfield, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to build meaningful relationships with both customers and colleagues. Join us in our mission to serve our communities better every day, while enjoying the benefits of a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Lichfield Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your personal values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your delivery skills! Since you'll be interacting with customers, think about how you can make those interactions warm and welcoming. Role-play with a friend to get comfortable with common scenarios you might face on the job.
✨Tip Number 3
Be ready to talk about teamwork! Think of examples where you've built relationships with colleagues or helped create a positive team spirit. This will show that you're not just a lone wolf but someone who thrives in a collaborative environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Customer Delivery Driver - Lichfield Extra
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Customer Delivery Driver. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the important bits. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss how your schedule aligns with their needs. This shows that you’re organised and committed.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for customers, as this role is all about building relationships and ensuring satisfaction.
✨Show Your Team Spirit
Be ready to talk about how you work well in a team. Share experiences where you’ve collaborated with colleagues to achieve a common goal. This will highlight your ability to contribute to a positive team environment.
✨Embrace Change and Adaptability
Think of instances where you’ve had to adapt quickly to changing situations. The role requires responding to customer needs on the fly, so showcasing your flexibility and problem-solving skills will impress the interviewers.
