At a Glance
- Tasks: Deliver groceries with a smile and provide top-notch customer service.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn £14.18 per hour, flexible hours, and a supportive team environment.
- Other info: Embrace diversity and enjoy opportunities for flexible working.
- Why this job: Make a difference in customers' lives while enjoying a dynamic workday.
- Qualifications: Valid UK driving licence and a passion for helping others.
The predicted salary is between 29500 - 30500 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Hull St Stephens employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Hull St Stephens a supportive work environment where teamwork and customer service are at the heart of what we do. With competitive pay starting at £14.18 per hour, flexible working options, and a commitment to diversity and inclusion, we ensure that every employee feels valued and has opportunities for personal growth. Join us to be part of a company that not only serves customers but also cares for its employees and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Hull St Stephens
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and driving. Think about how you can showcase your skills and experiences that align with what Tesco is looking for.
✨Tip Number 3
Be yourself! Tesco values diversity and inclusion, so don’t be afraid to let your personality shine through during the interview. Show them how your unique qualities can contribute to their team spirit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from Tesco, making it easier for us to support you throughout the process.
We think you need these skills to ace Customer Delivery Driver - Hull St Stephens
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Highlight Relevant Experience:Make sure to mention any previous driving or customer service experience you have. We love seeing how you've made customers feel valued in the past, so share those stories! It helps us understand how you can bring that same energy to our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Customer Delivery Driver role. This will help us focus on what really matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a go!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver involves. Familiarise yourself with the key responsibilities like loading the van safely, delivering within time slots, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about interacting with customers, be prepared to discuss your experience in providing great service. Think of examples where you've gone above and beyond for a customer or handled a tricky situation with a smile. This will demonstrate your ability to build strong relationships and create a positive experience.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and adaptability on the road. For instance, how would you handle a last-minute order change or a customer complaint? Practising these scenarios can help you articulate your thought process and show that you can think on your feet.
✨Emphasise Team Spirit
Even though you'll be working independently, teamwork is crucial. Be ready to talk about how you’ve collaborated with colleagues in the past. Highlighting your ability to build strong relationships and contribute to a positive team environment will resonate well with the interviewers.
