At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy while building customer relationships.
- Company: Join a leading grocery retailer in Edinburgh with a focus on teamwork.
- Benefits: Earn from £14.18 per hour, guaranteed hours, and flexible shifts.
- Other info: Great opportunity for career growth and to work in a supportive team.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have a passion for customer service.
The predicted salary is between 29500 - 30500 £ per year.
Availability Window Days From time To time
- Sun 07:00:00 13:00:00
- Mon 07:00:00 19:00:00
- Tue 13:00:00 23:00:00
- Wed 13:00:00 23:00:00
Pay & Hours
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, and you could work fewer hours (to a minimum of 12).
Responsibilities
- Ensure the van and trays used are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter when seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were your own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for you.
- Share ideas with your Manager and other colleagues on how we can improve the store for customers.
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Eligibility
Applicants must be at least 18 years old. We only recruit individuals who have passed the school leaver’s age. Some roles may require working before 6:15 am or after 9:45 pm or in certain areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles; age accordingly.
Customer Delivery Driver - Edinburgh Hermiston employer: Tesco Retail
As a Customer Delivery Driver at our Edinburgh Hermiston location, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting at £14.18 per hour, with guaranteed hours and opportunities for growth within a supportive work culture that encourages sharing ideas and embracing change. Join us to enjoy a fulfilling role where your contributions are recognised and appreciated, all while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Edinburgh Hermiston
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about the company during interviews.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience as a delivery driver.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples where you've gone above and beyond for customers. This is key for a role like Customer Delivery Driver, where building relationships is crucial.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the position and appreciate the opportunity to chat with the team.
We think you need these skills to ace Customer Delivery Driver - Edinburgh Hermiston
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, we’re looking for someone who can connect with customers and colleagues alike.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so be specific!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability for the role. Familiarise yourself with the specific time slots mentioned in the job description, as this will show that you’re serious about the position and can meet their scheduling needs.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help a customer or resolved an issue effectively. This will highlight your ability to build relationships and respond to customer needs.
✨Show Your Team Spirit
Be ready to discuss how you work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal. This will demonstrate that you understand the importance of teamwork in creating a positive store environment.
✨Highlight Your Driving Skills
Since a valid driving licence is essential, be prepared to talk about your driving experience. Mention any relevant training or safe driving practices you follow. This will reassure them that you’re responsible and capable behind the wheel.
