At a Glance
- Tasks: Deliver smiles and packages while keeping your van tidy and organised.
- Company: Join a friendly team dedicated to excellent customer service.
- Benefits: Earn from £14.18 per hour with flexible hours and guaranteed minimum shifts.
- Other info: Great opportunity for career growth and building relationships with customers.
- Why this job: Make a difference in your community while enjoying a fun work environment.
- Qualifications: Must have a valid driving licence and a passion for customer service.
The predicted salary is between 29400 - 32100 € per year.
Availability Window: Mon 19:00 – 23:00, Wed 18:00 – 22:00, Fri 14:00 – 22:00, Sat 14:00 – 22:00.
Pay and Hours: Hourly rate starts from £14.18, increasing to £15.45 for stores inside the M25. Additional payments may apply. Minimum of 16 guaranteed hours per week; you may work as few as 12 hours if that suits you. Your contracted hours will be scheduled within the availability windows, with 3 weeks’ notice of the exact shift times.
Responsibilities:
- Ensure the van and tote trays are clean, tidy and organised.
- Keep the back yard clean, tidy and clear of rubbish, and pick up litter as you see it.
- Wash trays as part of the tray wash process.
- Load the van as required and check the van for roadworthiness.
- Communicate with customers about any changes to their order, including short‑code items and substitutions, and offer a refund for items they are unhappy with.
- Treat products and deliveries as if they were your own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store or centre if you are 30 minutes or more late.
- Build relationships with colleagues to create team spirit and support the store’s best service for customers.
- Be warm and welcoming in all interactions with customers and colleagues, taking time to understand the customer and say thank you.
- Respond quickly to changing customer needs and embrace change within the store.
- Display energy and drive to deliver beyond expectations, balancing home and work to achieve a suitable balance.
- Share ideas with your Manager and other colleagues about improving the store for customers.
Qualifications: A valid UK/EU/EEA driving licence (full or automatic only) with at least 12 months of driving history and no more than 3 penalty points.
Eligibility: Must be over the age of 18, unless the role requires working before 06:15 am or after 09:45 pm, or involves specific warehouse, beverage or counter duties. Must have passed the school leaver’s age for your country (check local regulations).
Customer Delivery Driver - Dundee Extra employer: Tesco Retail
As a Customer Delivery Driver at our Dundee Extra location, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting from £14.18 per hour, with guaranteed hours and flexible scheduling to support your work-life balance. Our inclusive work culture fosters personal growth and encourages you to share ideas for enhancing customer service, making this an excellent opportunity for those seeking meaningful employment in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Dundee Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you handle customer complaints or what you’d do if you’re running late. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be ready to showcase your driving skills! If you get the chance, talk about your driving experience and any challenges you've faced on the road. This shows you’re not just a driver, but someone who can handle unexpected situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Customer Delivery Driver - Dundee Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, so be clear about the hours that suit you best within our specified windows.
Tailor Your Application:Take a moment to customise your application for the Customer Delivery Driver role. Mention any relevant experience or skills that align with our responsibilities, like customer service or teamwork.
Be Personable:Since this role involves interacting with customers, let your personality shine through! Use a friendly tone in your written application to show us you’re warm and welcoming.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. This could include handling complaints or going the extra mile for a customer. They want to see that you can build relationships and communicate effectively.
✨Show Your Driving Skills
Since a valid driving licence is essential, be prepared to talk about your driving experience. Mention any relevant training or safe driving practices you follow. This will reassure them that you’re responsible behind the wheel.
✨Emphasise Team Spirit
Highlight your ability to work well in a team. Share experiences where you’ve collaborated with colleagues to achieve a common goal. They value a warm and welcoming attitude, so showing that you can contribute to a positive team environment is key.
