At a Glance
- Tasks: Deliver groceries with a smile and provide excellent customer service.
- Company: Join Tesco, a diverse and inclusive company that values its employees.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Flexible working options and a supportive team culture.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Valid UK driving licence and a passion for customer service.
The predicted salary is between 29500 - 30500 € per year.
Availability Window: Days from time to time: Wed 16:00–22:00, Thu 17:00–23:00, Fri 16:00–22:00, Sat 16:00–22:00. The role will be scheduled within these windows and you will have three weeks' notice for your shifts. Flexibility is welcomed if your availability is close to the advertised time.
Pay: starts from £14.18 per hour, increasing to £15.45 for stores inside the M25. Additional payments may apply depending on location. Minimum of 16 guaranteed hours per week, with options for fewer hours (minimum 12).
Role Overview: Customers are at the heart of everything we do. As a Customer Delivery Driver, you will deliver groceries from Lands’ End to John O’Groats and interact with customers daily. This role is more than driving; it involves delivering great service and a smile.
Responsibilities:
- Ensure van and trays are clean and tidy.
- Keep the back yard clean, tidy and clear of rubbish, picking up litter.
- Wash trays as part of the tray wash process.
- Load van and check roadworthiness.
- Manage changes to orders, refunds, etc.
- Treat products and deliveries as if your own.
- Explain substitution charges to customers.
- Deliver within customer time slot.
- Call customer if arriving early.
- Call store if running 30 minutes or more late.
- Build relationships with colleagues to create team spirit.
- Be warm and welcoming, thank customers.
- Respond quickly to changing customer needs.
- Be energetic, driven, and integrate home/work balance.
- Share ideas with manager and colleagues to improve store.
Qualifications: A valid UK/EU/EEA driving licence (Full or Automatic) with at least 12 months licence, no more than 3 penalty points.
Additional requirements: Must have passed school leaver’s age. Candidates over 18 only if required to work before 6:15 am, after 9:45 pm, or in areas such as warehouse, beer/wine/spirits, counters, bakery, and driving roles.
About Tesco: Our vision is to become every customer’s favourite way to shop. Diversity, equity and inclusion are important to us and everyone’s welcome. We support flexible working options.
Customer Delivery Driver - Dereham Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Customer Delivery Driver in Dereham, you'll enjoy flexible working hours, competitive pay starting at £14.18 per hour, and the opportunity to build meaningful relationships with customers and colleagues alike. We are committed to your growth, providing training and development opportunities to help you thrive in your role while ensuring a balanced home/work life.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Dereham Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for delivery driver roles, like how you handle customer interactions or manage your time on the road.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working various shifts, be prepared to discuss your availability and how you can adapt to changing schedules. Highlight any previous experience where you’ve had to be flexible.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of things.
We think you need these skills to ace Customer Delivery Driver - Dereham Extra
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Highlight Relevant Experience:Make sure to mention any previous driving or customer service experience you have. We love seeing how your past roles have prepared you for this position. If you've dealt with customers or managed deliveries before, shout about it!
Be Clear About Your Availability:Since we have specific availability windows, be upfront about when you can work. Flexibility is a bonus, so if you can cover shifts outside the usual times, let us know! This helps us schedule you better.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role has specific time slots, be ready to discuss how your schedule aligns with their needs. Flexibility is a big plus, so if you can adjust your hours slightly, let them know!
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be interacting with customers daily. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help someone – this will show that you understand the importance of customer satisfaction.
✨Demonstrate Your Driving Knowledge
Since a valid driving licence is crucial for this role, be prepared to talk about your driving experience. Mention any relevant training or certifications you have, and be ready to discuss how you ensure road safety and vehicle maintenance.
✨Emphasise Team Spirit
This job isn’t just about driving; it’s about being part of a team. Share experiences where you’ve worked well with others, whether in previous jobs or group projects. Highlight how you build relationships with colleagues and contribute to a positive work environment.
