At a Glance
- Tasks: Deliver groceries with a smile while ensuring top-notch customer service.
- Company: Join Tesco, a leading retailer known for its commitment to customers.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed shifts.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Make a difference in your community by delivering essentials to customers' doors.
- Qualifications: Must have a valid UK/EU/EEA driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window Days From time To time
- Mon 17:00:00 23:00:00
- Tue 17:00:00 23:00:00
- Fri 17:00:00 23:00:00
- Sat 17:00:00 23:00:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12). The table shows the periods of time in the week we'd like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you will receive three weeks' notice of exactly when your shifts will be.
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers meet and talk to different customers in their homes every day – this role is about more than just driving; it’s about helping others and delivering great service with a smile.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
Team and Customer Engagement
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
We support flexible working and welcome candidates from all backgrounds. Please note Tesco will only recruit individuals who are over 18. For more information about our accessibility support and other inclusive practices, we provide additional resources upon request.
Customer Delivery Driver - Bradley Stoke Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers a competitive starting pay of £14.18 per hour, with opportunities for increases based on location. Our work culture is centred around customer engagement and teamwork, providing a supportive environment where employees can thrive and grow, all while enjoying the flexibility of guaranteed hours and a focus on work-life balance in the vibrant community of Bradley Stoke.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Bradley Stoke Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and driving experience, as these are key for the Customer Delivery Driver role.
✨Tip Number 3
Dress the part! Even though it’s a driving job, showing up looking smart and professional can make a great first impression. It shows you care about the role and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Customer Delivery Driver - Bradley Stoke Extra
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in showing us that you're the right fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have with customer service or driving. We love seeing how your background aligns with what we do at Tesco!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us quickly see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you can be. This shows that you’re serious about the job and willing to fit into their schedule.
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, you'll be interacting with customers daily. Prepare examples of how you've provided excellent service in the past. Think of situations where you went above and beyond to help someone, as this will highlight your commitment to customer satisfaction.
✨Demonstrate Team Spirit
This role isn’t just about driving; it’s about being part of a team. Be ready to talk about how you’ve worked well with others in previous jobs. Share stories that illustrate your ability to build relationships and contribute to a positive team environment.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be prepared to discuss how you would handle tasks like managing deliveries, communicating with customers, and keeping the van tidy. Showing that you understand what’s expected will set you apart from other candidates.
