At a Glance
- Tasks: Deliver smiles and groceries while keeping your van tidy and organised.
- Company: Join a friendly team at Banbury Extra, where teamwork matters.
- Benefits: Earn £14.18 per hour, with flexible hours and potential for more.
- Other info: Enjoy a supportive environment with opportunities to share ideas and grow.
- Why this job: Make a difference in your community by delivering essentials to customers.
- Qualifications: Must be 18+, hold a valid driving licence, and have a passion for service.
The predicted salary is between 29500 - 30500 € per year.
Availability:
- Mon: 13:00 - 22:00
- Tue: 18:00 - 22:00
- Fri: 09:00 - 19:00
- Sat: 12:00 - 22:00
Pay starting at £14.18 per hour, increasing to £15.45 for stores inside the M25. Additional payments may apply depending on location.
Work Hours:
We offer a minimum of 16 guaranteed hours per week, with flexibility down to 12 hours if desired. Shifts are scheduled within the availability windows above, with three weeks' notice of the exact schedule.
Responsibilities:
- Ensure the van and trays are clean, tidy and organized.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as seen.
- Washing trays as part of the tray wash process.
- Load the van as required and check the van for roadworthiness.
- Communicate with the customer about any changes to their order, including short code items and substitutions, and offer refunds for any dissatisfaction.
- Take care of products/deliveries as if they were your own.
- Explain to the customer that they will not be charged for their substitutions.
- Deliver during the customer's time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and support one another at base.
- Provide a warm and welcoming experience to customers and colleagues; give thanks and listen to their needs.
- Respond quickly to changing customer needs and embrace change within the store.
- Share ideas with managers and colleagues on improving the store for customers.
Qualifications:
- Valid UK/EU/EEA driving licence (Full or Automatic) held for at least 12 months with no more than 3 penalty points.
- Must be 18 years or older when required by law.
EEO Statement:
We welcome applications from all individuals, irrespective of age, gender, race, disability, religion, or background. We are committed to providing an inclusive and accessible recruitment process.
Customer Delivery Driver - Banbury Extra employer: Tesco Retail
As a Customer Delivery Driver at our Banbury Extra location, you will be part of a dynamic team that values flexibility and work-life balance, offering guaranteed hours and competitive pay. Our inclusive work culture fosters collaboration and support among colleagues, while providing opportunities for personal growth and development. Join us to make a meaningful impact in the community by delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Banbury Extra
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and how they treat their employees. This will help you tailor your answers and show that you’re a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you’ll feel during the actual interview.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences that highlight your ability to handle customer interactions and teamwork. This is especially important for a role like Customer Delivery Driver where communication is key.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Delivery Driver - Banbury Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to see that you can work the shifts we need, so be clear about when you're free!
Emphasise Customer Service Skills:Since this role is all about delivering a great experience, let us know about your customer service skills. Share any relevant experiences where you've gone above and beyond for customers.
Be Detail-Oriented:We love candidates who pay attention to detail! Mention any experience you have with organisation or cleanliness, especially if it relates to driving or deliveries.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the job requires specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the role.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer or handled a tricky situation. This will highlight your ability to create a warm and welcoming experience.
✨Show Off Your Driving Skills
Since a valid driving licence is crucial, be prepared to talk about your driving experience. Mention any relevant training or safe driving practices you follow. This will reassure them that you take road safety seriously.
✨Team Spirit Matters
Be ready to discuss how you work well in a team. Share examples of how you've built relationships with colleagues in previous roles. This will demonstrate that you can contribute to a positive team environment, which is key for this position.
