At a Glance
- Tasks: Serve customers with passion, handle products, and support store operations.
- Company: Join Tesco, a leading retailer with a diverse and inclusive team.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a fun work environment with community events and celebrations.
- Why this job: Be part of a dynamic team, meet great people, and make a real impact.
- Qualifications: Must be over 18; a passion for customer service is essential.
The predicted salary is between 13 - 14 £ per hour.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Working across the store in our service, picking and replenishment areas where required. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly. Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere. Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit. Handling products with care to maintain quality and ensure they reach customers in the best condition. Being myself, living our values, making everyone feel welcome and always following our policies. At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
We will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Cradley Heath Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a competitive starting pay of £13.28 per hour, with opportunities for flexible hours and guaranteed minimum shifts. Our inclusive work culture fosters teamwork and personal growth, allowing colleagues to develop their skills while serving our customers with passion and pride in the vibrant community of Cradley Heath.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Cradley Heath Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you fit in with their team spirit and customer-first approach. Plus, it’ll help you answer questions more confidently!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will demonstrate your passion for delivering great service.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco values flexibility, so if you can work those hours they need, make sure to highlight that during your chat. It shows you're keen and ready to jump in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tesco Colleague - Cradley Heath Extra
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so be honest about your schedule and let us know if you're flexible!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in customer service. Whether it's a previous job or a volunteer role, let us know how you’ve made customers feel valued.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us who you are and how you align with our values of inclusivity and teamwork.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s straightforward and ensures your application gets to the right people quickly!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco has specific windows for shifts, be ready to discuss when you can work and how flexible you can be. This shows that you’re serious about the role and willing to fit into their schedule.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Tesco's focus on serving shoppers better every day.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to talk about your experiences working in a team. Discuss how you’ve built relationships with colleagues and contributed to a positive atmosphere. This will show that you can thrive in their diverse team environment.
✨Be Yourself and Live the Values
Authenticity is key! Be yourself during the interview and express how you align with Tesco’s values. Talk about how you can contribute to creating an inclusive atmosphere and how you handle challenges while maintaining a positive attitude.
