At a Glance
- Tasks: Deliver customer orders with a focus on quality service and communication.
- Company: Join a leading superstore known for its friendly atmosphere.
- Benefits: Earn £14.18 per hour, with potential increases and flexible hours.
- Other info: Enjoy a dynamic work environment with opportunities to grow and connect.
- Why this job: Be the face of the store and make customers smile with every delivery.
- Qualifications: Must have a valid UK driving licence and a passion for customer service.
The predicted salary is between 29500 - 30500 € per year.
Availability Window: Sun 18:00–22:00; Mon 18:00–22:00; Tue 18:00–22:00; Wed 18:00–22:00; Thu 18:00–22:00; Sat 18:00–22:00; Fri 18:00–22:00.
Remuneration: £14.18 per hour, increasing to £15.45 for stores inside the M25. Additional payments may apply depending on location.
Hours: Minimum of 16 guaranteed hours per week, with flexibility to work 12–16 hours if preferred.
Responsibilities:
- Delivering customer orders and ensuring a high-quality service experience.
- Maintain a clean and organised van and trays.
- Keep the loading area tidy and free of rubbish.
- Wash trays as part of the tray wash process.
- Load the van and verify roadworthiness of the vehicle.
- Communicate with customers regarding changes to their orders, including substitutions, and offer refunds for any issues.
- Handle deliveries carefully, treating products as one’s own.
- Explain substitution pricing to customers.
- Deliver within the customer’s allocated time slot.
- Call customers before arrival if arriving early.
- Notify the store/centre if running 30 minutes or more late.
Team Interaction:
- Build relationships with colleagues to foster team spirit and support store operations.
- Warmly welcome customers and colleagues.
- Respond swiftly to changing customer needs.
- Maintain an energetic and driven attitude to exceed expectations.
- Share ideas with managers and peers for store improvement.
Qualifications:
- Valid UK/EU/EEA driving licence (Full or Automatic) held for at least 12 months, with no more than three penalty points.
Customer Delivery Driver - Wadebridge Superstore in Cornwall employer: Tesco Retail
As a Customer Delivery Driver at our Wadebridge Superstore, you will be part of a dynamic team that values high-quality service and customer satisfaction. We offer competitive pay, flexible hours, and a supportive work culture that encourages personal growth and development. Join us to enjoy a rewarding career where your contributions are recognised and appreciated in a friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Wadebridge Superstore in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Customer Delivery Driver, especially around customer service and teamwork.
✨Tip Number 3
Be ready to share your driving experience! Since this role requires a valid driving licence, be prepared to discuss your driving history and any relevant experiences that showcase your reliability and safety on the road.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the position.
We think you need these skills to ace Customer Delivery Driver - Wadebridge Superstore in Cornwall
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to see that you can work the hours we need, so be clear about when you're free to deliver those customer orders!
Emphasise Customer Service Skills:Since you'll be delivering orders and interacting with customers, let us know about your experience in providing top-notch service. Share any examples of how you've gone above and beyond for customers in the past!
Keep It Neat and Tidy:Just like maintaining a clean van is part of the job, your application should be tidy too! Use clear formatting and check for any spelling or grammar mistakes before hitting send. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board as a Customer Delivery Driver!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires working evenings, be ready to discuss how your schedule aligns with the required hours. This shows that you’re committed and flexible.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve handled complaints or gone the extra mile for a customer. This will highlight your ability to maintain a high-quality service experience.
✨Show Off Your Organisational Skills
Since keeping the van and loading area tidy is part of the job, be ready to talk about how you stay organised in your work. You could mention any systems you use to keep track of deliveries or how you ensure everything is in order before heading out.
✨Be Ready to Discuss Teamwork
This role involves building relationships with colleagues, so think of examples where you’ve worked well in a team. Share how you’ve contributed to a positive team spirit and supported your peers, as this will show you’re a great fit for their culture.
