At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy while building customer relationships.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Earn from £14.18 per hour, with guaranteed hours and opportunities for extra pay.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Be the friendly face of Tesco, making customers' days brighter with every delivery.
- Qualifications: Must have a valid UK/EU/EEA driving licence and a passion for customer service.
The predicted salary is between 29500 - 30500 € per year.
Availability Window:
- Sun: 09:00 - 23:00
- Mon: 19:00 - 23:00
- Thu: 19:00 - 23:00
- Fri: 09:00 - 23:00
- Sat: 09:00 - 23:00
Pay:
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, though a minimum of 12 hours is also possible.
Responsibilities:
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customer’s time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications:
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Equal Opportunity and Diversity:
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. At Tesco, we welcome everyone.
Customer Delivery Driver - Corby Oakley Rd Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers a competitive starting pay of £14.18 per hour, with opportunities for growth and additional payments based on location. Our inclusive work culture fosters teamwork and encourages personal development, ensuring that every employee feels valued and supported in their role. With guaranteed hours and a commitment to diversity, Tesco is dedicated to creating a rewarding and meaningful work environment for all.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Corby Oakley Rd Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your delivery skills! Since you'll be interacting with customers, think about how you can make their experience better. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest ways to improve customer service or store operations. It shows you're proactive and care about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there.
We think you need these skills to ace Customer Delivery Driver - Corby Oakley Rd Extra
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can make a big difference and help us get to know you better.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. This shows us that you understand what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the job. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you are. This shows that you’re serious about the job and willing to meet their needs.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer or resolved an issue effectively. This will highlight your ability to build relationships and respond to customer needs.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. Share stories that illustrate how you’ve collaborated with colleagues to achieve common goals. This is key for creating a positive atmosphere in the store and ensuring smooth operations.
✨Highlight Your Driving Skills
Since a valid driving licence is essential, be prepared to discuss your driving experience. Mention any relevant training or safe driving practices you follow. This will reassure them that you’re responsible and capable of handling the delivery van safely.
