At a Glance
- Tasks: Deliver groceries with a smile and provide top-notch customer service.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn £14.18 per hour, flexible hours, and a supportive team environment.
- Other info: Embrace diversity and enjoy opportunities for flexible working.
- Why this job: Make a difference in customers' lives while enjoying a dynamic workday.
- Qualifications: Valid UK driving licence and a passion for helping others.
The predicted salary is between 29500 - 30500 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands-on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Colchester Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Colchester a supportive work environment where teamwork and customer service are at the heart of what we do. With competitive pay starting at £14.18 per hour, flexible working options, and a commitment to diversity and inclusion, we ensure that every employee feels valued and has opportunities for personal growth. Join us to be part of a company that not only serves customers but also cares for its employees and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Colchester Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on how you can provide great service and handle challenges on the road.
✨Tip Number 3
Show off your personality! When you meet the team, be warm and welcoming. Remember, they’re looking for someone who can build relationships with customers and colleagues alike, so let your friendly side shine through.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you’re engaged and keen to learn more about the role and the team dynamics.
We think you need these skills to ace Customer Delivery Driver - Colchester Extra
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so make it clear!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This will help us understand your qualifications quickly and easily!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver at Tesco entails. Familiarise yourself with the key responsibilities like loading the van safely and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about interacting with customers, be prepared to discuss your experience in customer service. Think of examples where you've gone above and beyond to help someone or turned a negative situation into a positive one. This will demonstrate your ability to connect with customers and provide that warm, welcoming service Tesco values.
✨Be Ready for Practical Questions
Expect some scenario-based questions during your interview. For instance, how would you handle a customer who is unhappy with their order? Practising your responses to these types of questions can help you articulate your problem-solving skills and adaptability, which are crucial for this role.
✨Emphasise Team Spirit
Tesco values teamwork, so be sure to highlight your ability to work well with others. Share experiences where you've collaborated with colleagues to achieve a common goal or supported someone in need. This will show that you’re not just a lone wolf but someone who contributes to a positive team environment.
