At a Glance
- Tasks: Lead a dynamic team to create amazing in-store experiences for customers.
- Company: Join Tesco, a company committed to diversity and community impact.
- Benefits: Enjoy a competitive salary, great benefits, and flexible working options.
- Other info: Embrace a culture of inclusivity and growth with excellent career opportunities.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Availability
- Sun 07:00 - 16:00
- Mon 09:00 - 18:00
- Tue 13:00 - 22:00
- Wed 13:00 - 22:00
- Thu 09:00 - 18:00
- Sat 09:00 - 18:00
Responsibilities
- Leading the team to deliver a great experience for customers in-store.
- Recruiting, training, and developing colleagues to build a capable, high-performing team.
- Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
- Lead trade activity, using insight and expertise to grow sales and maximise profit.
- Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
- Identifying and resolving root-cause issues with sustainable, long-term solutions.
- Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Team Manager shift patterns vary day to day but are planned in advance to support work-life balance.
Qualifications
- Proven experience leading and developing high-performing teams.
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
- A welcoming, customer-first approach, building strong relationships with colleagues and customers.
- Resilience and sound judgement to make effective decisions that support both customers and colleagues.
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
Benefits
Competitive salary with an excellent benefits package.
Diversity & Inclusion
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Company Vision
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
Team Manager - Coatbridge Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment in Coatbridge where teamwork and customer focus are at the heart of everything we do. Our commitment to diversity and inclusion ensures that every employee feels valued and supported, while our comprehensive benefits package and opportunities for career growth make it an ideal place for those seeking meaningful and rewarding employment. Join us to be part of a team that not only strives for excellence but also cares for our communities and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Coatbridge Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their values, especially around teamwork and customer service, as these are key for the Team Manager role.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've led a team or improved customer experiences. This will demonstrate your leadership skills and show how you can contribute to their mission of serving customers better.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Team Manager - Coatbridge Extra
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer-first approach in your application. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about delivering a great experience!
Emphasise Team Leadership Skills:Since you'll be leading a team, it's crucial to showcase your experience in developing high-performing teams. Share specific examples of how you've coached or trained colleagues to achieve great results.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to communicate your skills and experiences, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team!
How to prepare for a job interview at Tesco Retail
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent news. Understanding Tesco's commitment to customer service and sustainability will help you align your answers with their vision.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and develop a high-performing team. Prepare examples from your past experiences where you've successfully coached or motivated a team to achieve great results.
✨Emphasise Customer-Centricity
Since customers are at the heart of everything, be ready to discuss how you've prioritised customer experience in previous roles. Share specific instances where your actions led to improved customer satisfaction or loyalty.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Team Manager and how you would address them, especially regarding team dynamics and customer interactions.
