At a Glance
- Tasks: Deliver groceries to customers' homes while providing excellent service and maintaining a clean work area.
- Company: Tesco is a leading retailer known for its commitment to customer service and inclusivity.
- Benefits: Starting pay of £14.18 per hour, with guaranteed minimum hours of 16 per week.
- Other info: Flexible working options are available to accommodate individual needs.
- Why this job: Enjoy a hands-on role with variety and the opportunity to build relationships with customers.
- Qualifications: Must hold a valid UK/EU/EEA driving licence for at least 12 months with minimal penalty points.
The predicted salary is between 14.18 - 14.18 £ per hour.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands-on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Key Responsibilities:
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Requirements:
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Cleethorpes Extra employer: Tesco Retail
Located in Cleethorpes, Tesco offers a supportive team environment and values diversity and inclusion. Employees benefit from a competitive pay structure and flexible working arrangements.
