At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store.
- Company: Join Tesco, a diverse and inclusive retail giant.
- Benefits: Earn £15.59 per hour with guaranteed minimum hours and flexible shifts.
- Other info: Open to flexible working arrangements and committed to diversity and inclusion.
- Why this job: Be part of a supportive team while making a positive impact on customers and communities.
- Qualifications: Experience in team leadership within a fast-paced retail environment.
The predicted salary is between 32300 - 35000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You will meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.
Please note that you need to be 18 or over to apply for this role.
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager's absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Experience working in a team lead or management position in a fast-paced retail environment. Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met. Build positive, long-lasting relationships to create an inclusive, supportive team environment. A clear communicator, using a variety of methods to keep the team well informed. A natural leader who motivates and inspires the team to deliver outstanding results.
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome. We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Frogwell Esso Express in Chippenham employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are at the heart of everything we do. As a Shift Leader at our Frogwell Esso Express location, you'll enjoy competitive pay starting at £15.59 per hour, flexible working hours, and opportunities for personal and professional growth within a diverse and inclusive team. Join us to make a meaningful impact in your community while developing your leadership skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Frogwell Esso Express in Chippenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with yours. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories to demonstrate your capability.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd approach customer service issues or team conflicts, and be ready to discuss your thought process.
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if it's the right fit for you too.
We think you need these skills to ace Tesco Shift Leader - Days - Frogwell Esso Express in Chippenham
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love serving customers. Share specific examples of how you've gone the extra mile to ensure a great experience for them. This will show that you align with our values at Tesco.
Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others and created a positive team environment. We want to see that you're ready to step up!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco has specific time slots for shifts, be ready to discuss how your schedule aligns with their needs. This shows that you’re organised and serious about the role.
✨Showcase Your Leadership Skills
As a Shift Leader, you’ll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to deliver great service.
✨Emphasise Customer Focus
Tesco places customers at the heart of everything they do. Be prepared to share stories that illustrate your commitment to customer service. Discuss how you’ve gone above and beyond to meet customer needs in previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to make quick decisions or adapt to changes in a fast-paced environment. This will show that you can handle the challenges of the role effectively.
