At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience every day.
- Company: Join Tesco, a leading retailer known for its inclusive and diverse team.
- Benefits: Earn from £13.28 per hour, with guaranteed hours and flexible shifts.
- Other info: Participate in community events and enjoy excellent career progression opportunities.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 27600 - 28800 £ per year.
Availability Window: Tue 15:15 – 00:15, Wed 15:15 – 00:15, Fri 15:15 – 00:15, Sat 15:15 – 00:15.
Pay & Hours: Our Tesco colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with the option to work as few as 12 hours if required.
Eligibility: You must be over 18 to apply for this role.
Responsibilities:
- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Know your customers and serve them with passion and pride; giving great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Put into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be myself, live our values, make everyone feel welcome and always follow our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Tesco Colleague - Cheltenham Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every colleague. With competitive pay starting at £13.28 per hour and guaranteed hours, we provide flexibility to suit your lifestyle while also fostering opportunities for career progression. Join our Cheltenham Superstore team to be part of a diverse community where you can grow, learn, and make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Cheltenham Superstore
✨Tip Number 1
Get to know the store! Before your interview, pop into the Tesco Cheltenham Superstore and familiarise yourself with the layout, products, and team. This shows initiative and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories during your interview will highlight your passion for delivering great service.
✨Tip Number 3
Be ready to show your flexibility! With the availability window mentioned, make sure you’re clear about when you can work. Highlighting your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit you at Tesco. Let’s get you started on this journey!
We think you need these skills to ace Tesco Colleague - Cheltenham Superstore
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let your enthusiasm for customer service shine through! We want to see how you can bring a smile to our shoppers' faces and make their experience memorable.
Be Yourself:Don't be afraid to show your personality in your application. We value authenticity, so share your unique experiences and how they align with our values. Remember, we want to know the real you!
Highlight Team Spirit:Since teamwork is key in our stores, mention any experiences where you've worked well with others. We love to see how you can contribute to creating a fun and supportive atmosphere among colleagues.
Apply Through Our Website:Make sure to submit your application through our website for the best chance of success! It's the easiest way for us to review your details and get you on board as a Tesco colleague.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're serious about the position and can commit to the required shifts.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction in a retail environment.
✨Be Prepared to Discuss Teamwork
Tesco values teamwork, so come prepared with stories that showcase your ability to work well with others. Talk about times when you collaborated with colleagues to achieve a common goal or how you contributed to a positive team atmosphere.
✨Understand Tesco's Values
Familiarise yourself with Tesco's values and culture before the interview. Be ready to discuss how you embody these values in your work. This will show that you’re not just looking for any job, but that you genuinely want to be part of their team.