At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer with a diverse and inclusive team.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a fun work environment with community events and celebrations.
- Why this job: Be part of a dynamic team, meet new people, and make a real impact.
- Qualifications: Great customer service skills and a positive attitude are essential.
The predicted salary is between 13 - 14 £ per hour.
Availability Days from time to time: Sun 10:00:00 - 16:00:00, Mon 15:30:00 - 22:30:00, Tue 15:30:00 - 22:30:00, Sat 15:30:00 - 22:30:00.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Role Overview
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
EEO Statement
Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Bishops Cleeve Superstore in Cheltenham employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With competitive pay starting at £13.28 per hour and flexible working hours, we cater to diverse lifestyles while providing ample opportunities for career progression. Join our Bishops Cleeve Superstore team to be part of a vibrant community that celebrates teamwork, customer service, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Bishops Cleeve Superstore in Cheltenham
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of putting customers first. Plus, it’ll help you feel more confident when chatting with the hiring team!
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer or handle a tricky situation. Being able to demonstrate your passion for great service will definitely make you stand out.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re genuinely interested in the role and the company. Ask about team dynamics or what a typical day looks like for a Tesco colleague.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and get you on board as part of our diverse team. Plus, it’s super easy to navigate!
We think you need these skills to ace Tesco Colleague - Bishops Cleeve Superstore in Cheltenham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our shoppers' experiences great!
Be Yourself:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let your unique qualities come across in your writing.
Highlight Relevant Experience:If you've got any previous experience in retail or customer service, make sure to mention it! We love seeing how your past roles can contribute to our team at Tesco.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since customers are at the heart of everything Tesco does, be prepared to discuss your passion for delivering great service. Think of examples from your past experiences where you've gone above and beyond for customers. This will demonstrate that you can bring that same energy to the team.
✨Be Ready to Discuss Teamwork
Tesco values teamwork, so be ready to share examples of how you've worked well with others in previous roles. Highlight any experiences where you’ve built rapport with colleagues or contributed to a positive team spirit. This will show that you can fit into their diverse team culture.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview and arrive on time. Being well-presented and punctual shows that you respect the opportunity and are ready to be a brand ambassador for Tesco. Plus, it sets a positive tone for the rest of the interview.
