At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and support daily operations.
- Company: Join Tesco, a diverse and inclusive company committed to serving customers and communities.
- Benefits: Earn £15.59 per hour with guaranteed hours and flexible working options.
- Other info: Open to conversations about flexible working and committed to inclusivity.
- Why this job: Be a key player in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for great customer service.
The predicted salary is between 32300 - 35000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Responsibilities- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
- Experience working in a team lead or management position in a fast-paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long-lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
- 18 or over to apply for this role.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Tesco Shift Leader - Days - Chelmsford Marsham Arms Express employer: Tesco Retail
At Tesco, we prioritise our employees' well-being and growth, offering a dynamic work environment where teamwork and customer service are at the forefront. As a Shift Leader in Chelmsford, you'll enjoy competitive pay starting at £15.59 per hour, flexible working hours, and opportunities for career advancement within a diverse and inclusive culture. Join us to be part of a company that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Chelmsford Marsham Arms Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since the role involves leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd respond to customer complaints or team conflicts, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested in the role and helps you stand out from other candidates.
We think you need these skills to ace Tesco Shift Leader - Days - Chelmsford Marsham Arms Express
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering great service. We want to see how you’ve gone the extra mile for customers in the past, so share those stories!
Be a Team Player:Since teamwork is key in our stores, emphasise your experience working in a team lead or management role. Let us know how you've built positive relationships and supported your colleagues.
Communicate Clearly:Use clear and concise language in your application. We appreciate good communication skills, so make sure your writing reflects that. It’s all about keeping everyone informed and engaged!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams, especially in fast-paced environments. Think of specific examples where you motivated your team or resolved conflicts. This will show that you can step up in the Manager's absence and lead effectively.
✨Emphasise Communication
As a Shift Leader, clear communication is key. During the interview, highlight your ability to convey information effectively to your team. Share examples of how you've kept your colleagues informed and engaged, which aligns with Tesco's focus on building positive relationships.
✨Demonstrate Your Customer-Centric Approach
Tesco places customers at the heart of everything they do. Be ready to discuss how you've gone above and beyond to meet customer needs in your past roles. This will show that you share their values and are committed to delivering an outstanding shopping experience.
