At a Glance
- Tasks: Serve customers with passion, support team efforts, and maintain store quality.
- Company: Join Tesco, a leading retailer focused on customer satisfaction.
- Benefits: Earn €13.28 per hour, flexible hours, and career progression opportunities.
- Other info: Enjoy a dynamic work environment with guaranteed hours and fun team spirit.
- Why this job: Be part of a diverse team and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
The predicted salary is between 27600 - 30200 € per year.
Availability Window
- Days: Sun 06:00 - 12:00
- Mon 10:00 - 16:00
- Wed 06:00 - 12:00
- Fri 14:00 - 20:00
Our Tesco Colleague rate of pay starts from €13.28 an hour; this increases to €14.55 for stores within the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Responsibilities
- Helping to serve shoppers better every day.
- Meeting great people, learning new things and being part of a specialist, diverse team where everyone is welcome.
- Providing stable or flexible working that suits your lifestyle, and supporting career progression.
- Knowing customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services in the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines that meet their needs at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Living the values, making everyone feel welcome and always following policies.
- Accepting deliveries into the store when required.
Qualifications & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- The initiative to take decisions that are right for our customers.
- Good teamwork and open communication with others.
- Building relationships with colleagues to create a team spirit, having fun and celebrating success.
- Being punctual, well dressed and ready to be a brand ambassador.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, wines & spirits, counter, bakery and driving roles. Tesco will only recruit individuals who have passed the school leaver’s age. Find out the school leavers age for your country if required.
Tesco Colleague - Castleford Express employer: Tesco Retail
At Tesco Castleford Express, we pride ourselves on being an excellent employer that values our colleagues and their contributions. With a commitment to flexible working hours, competitive pay starting at €13.28 per hour, and opportunities for career progression, we foster a supportive and inclusive work culture where everyone is welcome. Join us to be part of a diverse team dedicated to delivering exceptional service to our customers while enjoying a fulfilling and rewarding work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Castleford Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your passion for customer service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your teamwork skills and customer service experience. We want to see that you’re ready to shine!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. Being well-presented shows that you take the role seriously and are ready to be a brand ambassador for Tesco.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Tesco Colleague - Castleford Express
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule is a bit different from what we’ve listed, don’t hesitate to let us know!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in customer service. Whether it’s a part-time job or volunteering, we love to see how you’ve made a difference for others.
Be Yourself:We’re looking for genuine people who can bring their personality to the team. Don’t be afraid to let your unique qualities shine through in your application – we want to get to know the real you!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability windows before the interview. Tesco values flexibility, so if your schedule is a bit different from what they’ve listed, be ready to discuss how you can still meet their needs.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great service. Share specific examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of customer satisfaction at Tesco.
✨Demonstrate Team Spirit
Tesco is all about teamwork, so be prepared to talk about your experiences working in a team. Discuss how you’ve built relationships with colleagues and contributed to a positive atmosphere. This will help them see you as a great fit for their diverse team.
✨Dress the Part
First impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. Being well-presented reflects your professionalism and readiness to be a brand ambassador for Tesco.
