At a Glance
- Tasks: Serve customers with passion, help in various store areas, and participate in community events.
- Company: Join Tesco, a leading retailer known for its inclusive and diverse team culture.
- Benefits: Earn from £13.28 per hour, with guaranteed hours and flexible shifts to fit your lifestyle.
- Other info: Enjoy opportunities for fun, celebration, and community involvement.
- Why this job: Make a difference in customers' shopping experiences while growing your career in a supportive environment.
- Qualifications: A friendly attitude, teamwork skills, and a passion for great customer service.
The predicted salary is between 13800 - 13800 £ per year.
Availability Window: Mon 15:00 – 22:00, Wed 15:00 – 22:00, Sat 08:00 – 18:00
Pay: Our Tesco colleague rate starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Hours Guarantee: It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we also have opportunities for this.
Key Responsibilities:
- Help to serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide stability or flexibility to suit your lifestyle, and grow your career.
Detailed Responsibilities:
- Know your customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within your store.
- Work across the store in service, picking and replenishment areas where required.
- Apply training to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about store performance, understand your role and drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- Accept deliveries into the store when required.
Candidate Requirements:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, have fun and celebrate success.
- Be punctual, well presented and ready to be a brand ambassador.
Legal and Eligibility: We recruit individuals who have passed the school leaver’s age. Minimum age requirements apply for certain shifts and roles, such as working before 6:15 am or after 9:45 pm, or in areas like the warehouse, beer/wine/spirits, counters, bakery and driving roles. Candidates over the age of 18 are eligible for positions requiring such schedules.
Tesco Colleague - Cardiff Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture where every colleague is valued and encouraged to grow. With guaranteed hours, competitive pay starting at £13.28 per hour, and opportunities for flexible working, our Cardiff Extra store provides a welcoming environment for all team members to thrive while serving our community. Join us to be part of a diverse team that celebrates success and fosters personal development through training and engagement in local events.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Cardiff Extra
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - Cardiff Extra
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
