At a Glance
- Tasks: Deliver smiles and groceries while keeping your van tidy and organised.
- Company: Join a diverse team at a leading delivery service in Cardiff.
- Benefits: Earn from £14.18 per hour with guaranteed hours and potential for more.
- Other info: Flexible hours, team spirit, and opportunities to share your ideas.
- Why this job: Be the friendly face that connects customers with their essentials.
- Qualifications: Must have a valid driving licence and a passion for customer service.
The predicted salary is between 29500 - 30500 € per year.
Availability Window Days – To time:
- Sun 18:00 – 22:00
- Tue 08:00 – 18:00
- Wed 08:00 – 18:00
- Thu 08:00 – 19:00
- Sat 18:00 – 22:00
Rate of pay starts from £14.18 an hour; it increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week and, if desired, a minimum of 12 hours.
Responsibilities:
- Ensure the van and trays used are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as seen.
- Wash trays as part of the tray wash process.
- Load the van as required and check the van for roadworthiness.
- Talk to the customer about any changes to their order, including substitutions and offer a refund for any dissatisfaction.
- Take care of products/deliveries as if they were one’s own.
- Explain to the customer that they will not be charged further for substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and support the store’s best service.
- Be warm and welcoming in interactions with customers and colleagues, thank them, and understand their needs.
- Respond quickly to changing customer needs and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work for balance.
- Share ideas with the Manager and other colleagues on how to improve the store for customers.
Qualifications:
- A valid UK/EU/EEA driving licence (Full or Automatic only) with at least 12 months’ experience and no more than 3 penalty points.
DEI Commitment: We are committed to diversity, equity and inclusion. Whatever your background, we want you to feel represented and be yourself at work.
Eligibility: Applicants must have passed the school leaver’s age for their country. Candidates must be over the age of 18 if the role requires working before 6:15 am, after 9:45 pm or involves activities such as warehouse, beer, wine and spirit handling, counters, bakery and driving roles.
Customer Delivery Driver - Cardiff Extra employer: Tesco Retail
As a Customer Delivery Driver at our Cardiff Extra location, you will be part of a dynamic team that values your contributions and fosters a supportive work culture. We offer competitive pay starting from £14.18 per hour, with guaranteed hours and opportunities for growth within the company. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered to bring their authentic selves to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Cardiff Extra
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your delivery skills! Since you're applying for a Customer Delivery Driver role, think about how you'd handle customer interactions. Role-play with a friend to get comfortable with common scenarios.
✨Tip Number 3
Be proactive! If you’re running late or need to make changes, communicate clearly with customers. Show that you’re reliable and can handle unexpected situations – it’ll impress potential employers.
✨Tip Number 4
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even refer you, which can really boost your chances of landing the job.
We think you need these skills to ace Customer Delivery Driver - Cardiff Extra
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about building relationships here!
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially with customer service or driving. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job. We want to know why you’re the one for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you are with those hours.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Highlight your ability to communicate effectively, especially when it comes to discussing order changes or addressing customer concerns.
✨Demonstrate Your Organisational Skills
Since keeping the van and trays tidy is part of the job, think of ways to showcase your organisational skills. You might want to mention any previous experience where you had to manage logistics or maintain cleanliness in a work environment.
✨Emphasise Team Spirit
This role involves building relationships with colleagues, so be prepared to talk about how you contribute to a positive team atmosphere. Share examples of how you’ve supported your teammates or improved team dynamics in previous roles.
