At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and support daily operations.
- Company: Join Tesco, a diverse and inclusive retail leader committed to sustainability.
- Benefits: Competitive pay starting at £15.59 per hour, with flexible hours and career growth opportunities.
- Other info: Open to flexible working arrangements and committed to diversity and inclusion.
- Why this job: Be part of a supportive team while making a positive impact on customers and communities.
- Qualifications: Experience in a team lead or management role in fast-paced retail environments.
The predicted salary is between 32400 - 35000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at 15.59 per hour, rising to 16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.
Please note that you need to be 18 or over to apply for this role.
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager's absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Experience working in a team lead or management position in a fast-paced retail environment. Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met. Build positive, long-lasting relationships to create an inclusive, supportive team environment. A clear communicator, using a variety of methods to keep the team well informed. A natural leader who motivates and inspires the team to deliver outstanding results.
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome. We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Retail Shift Lead — Inspire Service & Team Growth in Canterbury employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer that values diversity, equity, and inclusion. Our Retail Shift Lead role offers a dynamic work environment where you can develop your leadership skills while making a positive impact on customers and colleagues alike. With competitive pay, guaranteed hours, and a commitment to flexible working, you'll find ample opportunities for personal and professional growth in a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shift Lead — Inspire Service & Team Growth in Canterbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since this role is all about leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Think about how you'd handle various scenarios in-store, like dealing with a difficult customer or supporting a colleague. This shows you're ready to step up when needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Retail Shift Lead — Inspire Service & Team Growth in Canterbury
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering great service. We want to see how you put customers at the centre of everything you do, so share specific examples of how you've gone above and beyond in previous roles.
Be a Team Player:We love teamwork here at StudySmarter! In your application, mention your experience working in a team lead or management position. Talk about how you've built positive relationships with colleagues and how you motivate others to achieve outstanding results.
Communicate Clearly:As a clear communicator, it's important to convey your thoughts effectively in your written application. Use straightforward language and structure your application well, making it easy for us to understand your skills and experiences.
Embrace Flexibility:We understand that life can be unpredictable, so if you have any specific availability needs, don’t hesitate to mention them in your application. We're open to conversations about flexible working, and we want to ensure that your schedule aligns with ours.
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Retail Shift Lead. Familiarise yourself with Tesco's values and how they prioritise customer service. This will help you demonstrate your alignment with their mission during the conversation.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams, especially in fast-paced environments. Think of specific examples where you motivated your team or resolved conflicts. This will show that you can confidently lead the store in the manager's absence.
✨Emphasise Teamwork and Inclusivity
Tesco values building positive relationships within the team. Share instances where you've fostered an inclusive environment or helped colleagues perform at their best. Highlighting your ability to create a supportive atmosphere will resonate well with their culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about Tesco's approach to sustainability or how they support employee growth. This shows your genuine interest in the company and its values, making you stand out as a candidate.
