At a Glance
- Tasks: Serve customers with a smile and support your team in a vibrant superstore.
- Company: Join Tesco, a leading retailer known for its inclusive culture.
- Benefits: Starting pay of £14.31 per hour, flexible hours, and guaranteed minimum shifts.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Meet amazing people, learn new skills, and make a difference in customer service.
- Qualifications: Must be school leaver age; great communication and teamwork skills are essential.
The predicted salary is between 14 - 15 € per hour.
Availability Window
- Days: Sun 10:00 - 16:30
- Wed 14:00 - 22:00
- Thu 14:00 - 22:00
- Sat 08:00 - 19:15
Pay: Starting £14.31 an hour, increasing to £15.52 inside the M25. Additional payments may apply depending on location. We guarantee a minimum of 16 hours per week for new colleagues; you may opt for as few as 12 hours. Contracts are scheduled within the stipulated availability windows. You’ll receive 3 weeks’ notice of shift times. We support flexibility if your availability matches closely.
Key Responsibilities
- Serve shoppers and help them with a smile.
- Meet great people, learn new things and be part of a diverse team.
- Remove obstacles to excellent customer service.
- Celebrate team success creatively.
- Resolve customer and colleague queries promptly.
- Ensure team is dressed for service and reflects the brand.
- Provide constructive feedback to the Team Manager.
- Role model great customer service standards.
- Ensure colleagues have tools to perform their role.
- Develop own operational and behavioural skills.
- Forward plan to ensure the right resources are available.
- Update Duty Manager to keep them informed.
- Support seasonal, community, and charity events to create an inclusive atmosphere.
- Understand department KPIs and execute actions to achieve them.
- Communicate effectively, work well in a team, and handle tasks diligently.
- Greet customers, make decisions that benefit them, and provide product knowledge.
- Be on time, properly presented, and deliver excellent service.
Eligibility
We will only recruit individuals who have passed the school leavers age. Candidates over the age of 18 are accepted for roles requiring work before 6:15 am or after 9:45 pm or in certain areas such as warehouse, bakery, counters, etc. Job may close earlier than advertised end date if high volumes of applicants.
Equal Opportunity Statement
We are proud to have an inclusive culture at Tesco where everyone is welcome. We are a disability confident leader and provide an inclusive recruitment process.
Team Support - Bury St Edmunds Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and teamwork. Our Bury St Edmunds Superstore provides flexible working hours, competitive pay starting at £14.31 per hour, and opportunities for personal and professional growth within a dynamic retail environment. Join us to be part of a team that celebrates success, prioritises customer service, and actively engages with the community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Support - Bury St Edmunds Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they celebrate team success. This will help you connect with the interviewers and show that you're a great fit for their diverse team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers or colleagues. Being able to share these stories will demonstrate your commitment to excellent service and teamwork.
✨Tip Number 3
Be ready to discuss your availability! Since the role has specific shift times, make sure you can clearly communicate when you're available to work. Flexibility is key, so highlight how you can adapt to their scheduling needs.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested in the role and helps you stand out from other candidates.
We think you need these skills to ace Team Support - Bury St Edmunds Superstore
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Team Support role. Highlight any relevant experience or skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the position!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your experience and why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the role. Since the job has specific shift times, be ready to discuss when you can work and show that you’re flexible within those windows.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved queries or went the extra mile for a customer, as this is key for the Team Support role.
✨Emphasise Teamwork
This position requires working well in a team, so come prepared to talk about your experiences collaborating with others. Highlight any instances where you’ve celebrated team success or supported colleagues.
✨Dress for Success
Since the role involves being properly presented, make sure you dress smartly for the interview. This shows that you understand the importance of reflecting the brand and are serious about the position.
