At a Glance
- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £15.59 per hour with flexible hours and career growth opportunities.
- Other info: Flexible working options available to fit your lifestyle.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Experience in retail leadership and a passion for great customer service.
The predicted salary is between 32300 - 35000 £ per year.
Availability Window Days From time To time
- Sun 05:30:00 23:00:00
- Mon 05:30:00 23:00:00
- Tue 05:30:00 23:00:00
- Wed 05:30:00 23:00:00
- Thu 05:30:00 23:00:00
- Fri 05:30:00 23:00:00
- Sat 05:30:00 23:00:00
About the Role Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Pay & Hours Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Shift Scheduling Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Eligibility Must be 18 or over.
Responsibilities:
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go-to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
- Experience working in a team lead or management position in a fast-paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
Flexible Working We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
EEO Statement We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Company Vision Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
Tesco Shift Leader - Days - Burnley Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. Our Burnley Express location fosters a culture of inclusivity and support, providing employees with opportunities for growth and development while ensuring a flexible work-life balance. With competitive pay starting at £15.59 per hour and a commitment to diversity, we strive to create a workplace where everyone feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Burnley Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd approach customer service issues or team conflicts, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows you're genuinely interested in the role and helps keep you on their radar.
We think you need these skills to ace Tesco Shift Leader - Days - Burnley Express
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone the extra mile to ensure a great experience for them. This will show us that you truly understand our focus on customer satisfaction.
Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others and created a positive work environment. We want to see that you can inspire your colleagues!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
As a potential leader, be ready to share examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or resolved conflicts. This will show that you can inspire and support your colleagues, which is key for this role.
✨Emphasise Flexibility and Adaptability
Tesco values flexibility, so be prepared to discuss how you handle change and adapt to new challenges. Share experiences where you've had to make quick decisions or adjust your approach to meet customer needs. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Tesco supports career growth. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
