At a Glance
- Tasks: Deliver amazing customer service and support store operations with a smile.
- Company: Join Tesco, a leading retailer with a commitment to inclusivity.
- Benefits: Earn £13.28 per hour, flexible hours, and opportunities for growth.
- Other info: Enjoy a dynamic work environment with community events and a supportive culture.
- Why this job: Be part of a team that values your contributions and celebrates success.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
The predicted salary is between 13 - 14 £ per hour.
Availability Window: Sun 08:00 - 17:00 | Fri 14:00 - 20:00 | Sat 08:00 - 17:00
Pay: Colleague rate starts at £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
Commitment Hours: Minimum of 16 guaranteed hours per week (minimum 12 hours available). Availability windows are used to schedule contracted hours. You will have three weeks’ notice of your shifts. We support flexibility when your availability closely matches the advertised times.
Responsibilities:
- Know your customers and serve them with passion and pride; give great natural service.
- Be knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Put into practice the training received, ensuring safe, effective operation and brilliant customer service.
- Make decisions that are right for customers, delivering routines that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about store performance, understand your part and what is needed to drive service, sales, reduce waste and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, making everyone feel welcome and always follow policies.
- Accept deliveries into the store as required.
Qualifications / Attributes:
- Passion for delivering great service, greeting customers with a smile.
- Ability to build rapport, ensuring customers leave with a great shopping trip.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues to create team spirit and celebrate success.
- Be on time, well presented and act as a brand ambassador.
- Live the Tesco values, ensuring inclusiveness and policy compliance.
Age Requirement: PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
EEO Statement: We are proud to have an inclusive culture at Tesco, where differences are valued and every colleague is given the same opportunities. We are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Burgess Hill Gatehouse Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every colleague's contribution. With competitive pay starting at £13.28 per hour and opportunities for growth within the company, our Burgess Hill Gatehouse Express location fosters a sense of community through seasonal events and team spirit. Join us to not only serve our customers with passion but also to develop your skills in a dynamic environment that prioritises flexibility and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Burgess Hill Gatehouse Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and think about how you can show you're a great fit. We want to see your passion for customer service shine through!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your skills and enthusiasm for the role.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. We believe that first impressions count, so show us you’re serious about joining the Tesco team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in our minds as we make our decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Tesco Colleague - Burgess Hill Gatehouse Express
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Be Specific About Your Availability:Make sure to clearly outline your availability in your application. Since we have specific windows for shifts, it’s super important for us to know when you can work!
Highlight Team Spirit:We love a good team player! In your application, mention any experiences where you’ve worked well with others or contributed to a positive team atmosphere. It shows us you’re a great fit for our culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Tesco.
How to prepare for a job interview at Tesco Retail
✨Know the Tesco Values
Before your interview, take some time to familiarise yourself with Tesco's values. They really value inclusiveness and great customer service, so think about how you can demonstrate these in your answers. Show that you understand what it means to be a brand ambassador!
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for delivering great service. Share specific examples from your past experiences where you went above and beyond for customers. This will help you stand out as someone who truly cares about making shopping a positive experience.
✨Be Ready to Discuss Teamwork
Tesco places a strong emphasis on teamwork, so be prepared to talk about how you've successfully worked with others in the past. Think of examples where you built rapport with colleagues or contributed to a team goal. This will show that you're a great fit for their collaborative environment.
✨Understand the Role Requirements
Make sure you know the specifics of the Tesco Colleague role, including the responsibilities and availability windows. Be ready to discuss how your schedule aligns with their needs and how you can contribute to the store's performance. This shows that you're serious about the position and ready to jump in!