At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £15.59 per hour with guaranteed minimum hours and flexible scheduling.
- Other info: Opportunities for career growth and a commitment to sustainability.
- Why this job: Be part of a supportive team while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for great service.
The predicted salary is between 32300 - 35000 £ per year.
Availability Window:
- Sunday: 06:00 – 15:00
- Monday: 13:15 – 22:15
- Wednesday: 13:15 – 22:15
- Saturday: 06:00 – 15:00
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. You must be 18 or over to apply for this role.
Key responsibilities:
- Lead the team to deliver a great experience for customers in-store.
- Work across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback and role model great service.
- Stay curious and seek opportunities to serve our customers, communities, and planet a little better every day.
Required experience and skills:
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- Be a clear communicator, using a variety of methods to keep the team well informed.
- Possess a natural leadership quality that motivates and inspires the team to deliver outstanding results.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Winterbourne Esso Express in Bristol employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. Our inclusive culture fosters personal growth and development, with flexible working options to suit your lifestyle. Join us in Winterbourne Esso Express, where you can lead a dedicated team, enjoy competitive pay starting at £15.59 per hour, and contribute to our mission of serving customers and communities better every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Winterbourne Esso Express in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since the role involves leading a team, think of examples from your past experiences where you’ve successfully motivated others or handled challenges. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you’d handle real-life scenarios. Think about how you would deal with customer complaints or team conflicts, and be ready to discuss your approach.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if Tesco is the right fit for you too.
We think you need these skills to ace Tesco Shift Leader - Days - Winterbourne Esso Express in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering great customer experiences. We want to see how you can contribute to making every customer's visit a memorable one!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous experience and how it relates to the role of Shift Leader. We appreciate a well-structured application that’s easy to read!
Highlight Your Leadership Skills:Since this role involves leading a team, don’t forget to showcase your leadership qualities. Share examples of how you've motivated others or handled challenges in a fast-paced environment. We love to see strong role models!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule aligns closely with their needs, highlight that. Be ready to discuss how you can adapt to the shifts they require.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your leadership qualities. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. This will show that you can motivate and inspire others in a fast-paced environment.
✨Emphasise Customer Service
Since customers are at the heart of Tesco's operations, be prepared to talk about your approach to customer service. Share specific instances where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about how you would handle various situations in-store, such as managing a busy shift or dealing with a dissatisfied customer, and articulate your thought process clearly.
