At a Glance
- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Earn £15.59 per hour with flexible hours and opportunities for growth.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a supportive team while making a positive impact in your community.
- Qualifications: Experience in retail leadership and a passion for customer service.
The predicted salary is between 15 - 16 € per hour.
Availability Window: Mon 14:00 - 23:00, Fri 14:00 - 23:00, Sat 14:00 - 23:00
Job Summary: Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Responsibilities:
- Lead the team to deliver a great experience for customers in store.
- Work across all areas of the store and with all colleagues, acting as the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Stay curious and seek opportunities to serve customers, communities, and the planet a little better every day.
Qualifications:
- Experience working in a team‑lead or management position in a fast‑paced retail environment.
- Strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- Clear communicator, using a variety of methods to keep the team well informed.
- Natural leader who motivates and inspires the team to deliver outstanding results.
- Must be 18 or over.
Company Culture & Benefits: We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves – everyone’s welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
Tesco Shift Leader - Days - Fishponds Express in Bristol employer: Tesco Retail
Tesco is an excellent employer that prioritises customer satisfaction while fostering a supportive and inclusive work environment. With a commitment to diversity, flexible working options, and opportunities for career growth, employees can thrive both personally and professionally. Located in Fishponds, this role offers competitive pay and the chance to lead a dedicated team, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Fishponds Express in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since the role involves leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd respond to customer complaints or team conflicts, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows you're genuinely interested in the role and helps keep you on their radar.
We think you need these skills to ace Tesco Shift Leader - Days - Fishponds Express in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering great service. Share specific examples of how you've gone the extra mile for customers in your previous roles. This will help us see that you're a perfect fit for our team!
Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about times when you've motivated others or resolved conflicts. We want to see that you can inspire and support your colleagues!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Leader at Tesco involves. Familiarise yourself with the responsibilities like leading the team, coaching colleagues, and ensuring great customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role requires strong leadership, think of examples from your past experiences where you've successfully led a team or handled challenges. Be ready to discuss how you motivate others and create an inclusive environment, as these are key aspects of the job.
✨Emphasise Customer Focus
Tesco places customers at the heart of everything they do. Prepare to talk about how you've gone above and beyond to meet customer needs in previous roles. Share specific stories that highlight your commitment to delivering excellent service and building positive relationships.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling difficult situations or making quick decisions. Practice responding to these types of questions by thinking through how you would approach various challenges in a retail environment, especially in a fast-paced setting.
