At a Glance
- Tasks: Provide friendly service, assist customers with mobile products, and support tech queries.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £13.70 per hour, with guaranteed minimum hours and flexible scheduling.
- Other info: Great career growth opportunities and a supportive, inclusive environment.
- Why this job: Be part of a fun team, learn new skills, and make customers smile every day.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 30000 - 31000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You will meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Phone Shop Colleague pay starts at 13.70 per hour, rising to 14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 12 hours per week.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we are looking for, we still encourage you to apply.
- Providing friendly, natural service and getting to know your customers.
- Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
- The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
- The initiative to make the right decisions for customers, whether you are solving a tech query, recommending a product, or supporting with a contract setup.
- A positive, team-focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We are committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome. We also understand that life varies for each of us, so we are always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Tesco Colleague - Phone Shops - Bridlington Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Our Bridlington Superstore provides a supportive environment with flexible working options, competitive pay starting at £13.70 per hour, and opportunities for personal and professional growth. Join us to be part of a diverse team that values inclusivity and celebrates success together, ensuring every colleague feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Phone Shops - Bridlington Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Be flexible and open-minded! If your availability is close to what we're looking for, don’t hesitate to apply. Show us that you're willing to adapt and support the team wherever needed, especially in a dynamic environment like the Phone Shop.
✨Tip Number 4
Don’t forget to ask questions! During your interview, engage with us by asking about the team dynamics, training opportunities, or how Tesco supports diversity and inclusion. This shows your enthusiasm and helps you gauge if it's the right fit for you.
We think you need these skills to ace Tesco Colleague - Phone Shops - Bridlington Superstore
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you can bring that friendly, natural service to our Phone Shop and make customers feel valued.
Be Flexible with Your Availability:Since we have specific availability windows, be honest about your schedule. If you can work within those times, let us know! We appreciate flexibility and are keen to find a fit that works for both of us.
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Mention how your skills and experiences relate to the role, especially around teamwork and tech support.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague in the Phone Shop entails. Familiarise yourself with the key responsibilities like providing friendly service, helping customers with tech queries, and supporting store performance. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since customers are at the heart of everything Tesco does, be ready to share examples of how you've delivered great customer service in the past. Think about times when you built rapport quickly or solved a customer's problem effectively. This will highlight your ability to connect with customers and provide the support they need.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or celebrated successes together. This will show that you can contribute positively to the team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or how Tesco supports diversity and inclusion. This not only shows your interest in the role but also helps you determine if it's the right fit for you.
