At a Glance
- Tasks: Assist customers, keep shelves stocked, and ensure speedy service.
- Company: Join Booker, the UK's leading food & drink wholesaler.
- Benefits: Flexible working hours, inclusive culture, and career growth opportunities.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of a team that values customer service and community support.
- Qualifications: Must be 17 or older with a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
This is a part time role for 20 hours per week. 5 x 4 hour shifts, may include weekend work. Shifts anywhere between 07.00am and 17.00pm.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. We are a 5/7 day operation. Customers are at the heart of everything we do; our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Branch Assistant 20 Hours employer: Tesco Retail
At Booker, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our part-time Branch Assistant role not only provides flexible working hours but also fosters personal growth through a commitment to employee development and a passion for outstanding customer service. Join us in a dynamic environment where your contributions are recognised, and you can truly make a difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant 20 Hours
✨Tip Number 1
Get to know the company! Before your interview, check out Booker’s website and social media. Understanding their values and operations will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went the extra mile for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you’re well-presented for your interview. A neat appearance shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Be punctual and reliable! Arriving on time for your interview is crucial. It reflects your commitment and reliability, which are key traits for the Branch Assistant role. Plus, it sets a positive tone right from the start!
We think you need these skills to ace Branch Assistant 20 Hours
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, let your enthusiasm shine through! We want to see that you’re ready to tackle challenges and go the extra mile for our customers. Use examples from your past experiences to illustrate this.
Highlight Your Customer Service Skills:Since we’re all about excellent customer service, make sure to mention any relevant experience you have. Whether it’s in retail or another field, share how you’ve made a positive impact on customers’ experiences.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Branch Assistant role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Tesco Retail
✨Know the Company Inside Out
Before your interview, take some time to research Booker and its operations. Familiarise yourself with their values, especially their commitment to customer service and diversity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Can-Do Attitude
During the interview, be sure to highlight examples from your past experiences where you've gone the extra mile for customers. Whether it was resolving a complaint or helping a colleague, demonstrating your proactive approach will resonate well with the interviewers.
✨Be Ready for Customer Service Scenarios
Expect questions that assess your customer service skills. Prepare for situational questions like how you would handle a difficult customer or ensure speedy service at the tills. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Dress to Impress and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the role. A neat appearance shows that you respect the opportunity and understand the importance of being presentable in a customer-facing position.
