At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and support daily operations.
- Company: Join Tesco, a diverse and inclusive retail giant focused on teamwork.
- Benefits: Earn £15.59 per hour with flexible hours and opportunities for growth.
- Other info: Open to flexible working arrangements and committed to diversity.
- Why this job: Be part of a supportive team while making a real impact in your community.
- Qualifications: Experience in retail leadership and a passion for great customer service.
The predicted salary is between 32300 - 35000 € per year.
Availability Window: Sun 15:00 - 23:00, Mon 06:00 - 15:00, Tue 06:00 - 15:00, Thu 06:00 - 15:00, Fri 06:00 - 15:00.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Responsibilities:- Leading the team to deliver a great customer experience in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
- Must be over 18 years old.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Pokesdown Express in Bournemouth employer: Tesco Retail
At Tesco Pokesdown Express, we pride ourselves on being an excellent employer that values diversity, teamwork, and personal growth. Our inclusive work culture fosters strong relationships among colleagues, ensuring a supportive environment where everyone can thrive. With competitive pay starting at £15.59 per hour and opportunities for flexible working, we are dedicated to helping you build a rewarding career while making a positive impact in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Pokesdown Express in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories to demonstrate your capability.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd approach customer service issues or team conflicts, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if it's the right fit for you too.
We think you need these skills to ace Tesco Shift Leader - Days - Pokesdown Express in Bournemouth
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering great customer experiences. We want to see how you can contribute to making our customers feel valued and supported.
Be a Team Player:Emphasise your experience in leading teams and building positive relationships. We love seeing examples of how you've motivated others and created an inclusive environment, so don’t hold back!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Shift Leader. Mention your relevant experience in fast-paced retail environments and how it aligns with the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if you can work within their specified hours, highlight that. Be ready to discuss how your schedule aligns with their needs.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in a fast-paced environment. Think about times when you motivated others or resolved conflicts effectively.
✨Emphasise Customer Service Experience
Since customers are at the heart of Tesco's operations, be prepared to talk about your experience in delivering excellent customer service. Share specific instances where you went above and beyond to meet customer needs.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios where you might need to make quick decisions or handle unexpected challenges. Practising these responses will help you feel more confident.
