At a Glance
- Tasks: Deliver groceries with a smile and keep everything tidy and organised.
- Company: Join Tesco, a diverse and inclusive workplace where everyone is welcome.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great team spirit and opportunities to share ideas for improvement.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU/EEA driving licence and a positive attitude.
The predicted salary is between 14 - 15 £ per hour.
Availability Window Days From time To time
- Sun 09:00:00 19:00:00
- Mon 09:00:00 19:00:00
- Tue 13:00:00 18:00:00
- Wed 18:00:00 22:00:00
- Sat 14:00:00 19:00:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Delivering your part of our customer shopping trip by:
- Ensure the van and trays I use are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as I see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer's time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
Additional responsibilities & qualifications:
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you".
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Diversity & inclusion: Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and you can be yourself at work. We are a place where Everyone’s Welcome.
Customer Delivery Driver - Bournemouth Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting from £14.18 per hour and a minimum of 16 guaranteed hours each week, with flexible options available. Our work culture fosters teamwork and inclusivity, ensuring that every employee feels valued and supported, while also providing opportunities for personal growth and development in the vibrant Bournemouth area.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Bournemouth Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your delivery skills! Since you'll be interacting with customers, think about how you can make their experience better. Maybe role-play with a friend to get comfortable talking about changes in orders or handling substitutions.
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest ways to improve customer service or store operations. It shows you're proactive and care about making things better for everyone.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for right there!
We think you need these skills to ace Customer Delivery Driver - Bournemouth Extra
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving, and how it aligns with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your skills and experiences that make you a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role right there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you are with those hours.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This job is all about building relationships with customers, so think of times when you went above and beyond to help someone.
✨Demonstrate Team Spirit
Be ready to talk about how you’ve worked well in a team before. This role values collaboration, so share stories that highlight your ability to build relationships and work together with colleagues.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the Customer Delivery Driver. Be prepared to discuss how you would ensure the van is clean, handle customer interactions, and manage deliveries efficiently.
