At a Glance
- Tasks: Serve customers, ensure a pleasant shopping experience, and support store operations.
- Company: Join Tesco, a leading retailer known for its inclusive culture.
- Benefits: Earn £13.28 per hour plus night premium, with guaranteed hours and flexible shifts.
- Other info: Participate in community events and enjoy opportunities for personal growth.
- Why this job: Be part of a dynamic team, making a difference in customer service at night.
- Qualifications: Must be over 18, punctual, and passionate about great service.
The predicted salary is between 30000 - 40000 € per year.
Availability Thursday 23:00 – 07:30, Friday 23:00 – 07:30, Saturday 23:00 – 07:30.
Pay and Hours
Base hourly rate: £13.28 (£14.55 within the M25). A night premium of £2.35 per hour is paid for hours worked between midnight and 6am. The role offers a minimum of 16 guaranteed hours each week, with the option to work as few as 12 hours.
Responsibilities
- Serve shoppers and provide excellent customer service.
- Meet and greet customers, building rapport and ensuring a pleasant shopping experience.
- Work across the store in service, picking, and replenishment areas as required.
- Apply training to work safely, effectively and provide outstanding customer service.
- Make decisions that favour customers and deliver routines that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Understand store performance, contribute to service and sales improvement, and help reduce waste and shrinkage.
- Handle products with care to maintain quality and ensure customer satisfaction.
- Live the company values and ensure all customers and colleagues feel welcome.
- Accept deliveries into the store when required.
Qualifications and Requirements
- Be over 18 years old.
- Be willing to work within the advertised availability windows.
- Be punctual, well presented and ready to act as a brand ambassador.
- Demonstrate the ability to work well within a team and communicate openly with others.
- Show initiative and make decisions that benefit customers.
- Show passion for delivering great service and greeting customers with a smile.
Tesco Colleague Nights - Blandford Forum Superstore employer: Tesco Retail
Tesco is an excellent employer, offering a supportive work culture that values teamwork and customer service. With competitive pay rates, including a night premium, and guaranteed hours, employees can enjoy a stable work-life balance while contributing to a vibrant community atmosphere. Opportunities for personal growth and participation in seasonal events make working at the Blandford Forum Superstore both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Nights - Blandford Forum Superstore
✨Tip Number 1
Get to know the store! Before your interview, pop into the Tesco Blandford Forum Superstore and familiarise yourself with the layout and products. This shows initiative and helps you chat confidently about how you can enhance the customer experience.
✨Tip Number 2
Practice your people skills! Since this role is all about serving shoppers and building rapport, think of examples from your past where you've delivered great customer service. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to show your passion! When you apply through our website, make sure to highlight your enthusiasm for working nights and your commitment to creating a welcoming atmosphere for customers and colleagues alike.
✨Tip Number 4
Dress to impress! First impressions matter, so come to your interview looking sharp and professional. Remember, you're not just applying for a job; you're stepping up as a brand ambassador for Tesco!
We think you need these skills to ace Tesco Colleague Nights - Blandford Forum Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. Since the role requires working nights, it's important we see that you're ready to commit to those hours. Let us know if you can work Thursday to Saturday nights!
Customer Service is Key:We want to see your passion for customer service shine through! Share any relevant experience where you've gone above and beyond for customers. This will help us understand how you can contribute to creating a pleasant shopping experience.
Be Yourself:When filling out your application, don’t be afraid to let your personality come through. We value authenticity and want to know what makes you tick. A friendly, approachable tone can make a big difference!
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability for the role. Since this position requires working nights, be ready to discuss how you can commit to the hours mentioned in the job description. Showing that you understand and are prepared for the schedule will impress the interviewer.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you’ve gone above and beyond to help a customer. This will demonstrate your passion for delivering great service, which is key for this role.
✨Team Player Attitude
Be ready to talk about your experience working in a team. Highlight instances where you’ve collaborated with others to achieve a common goal. This shows that you can communicate openly and work well with colleagues, which is essential for creating a pleasant shopping experience.
✨Embrace the Company Values
Familiarise yourself with Tesco's values and be prepared to discuss how you embody them. Show that you understand the importance of making customers and colleagues feel welcome, and share how you would contribute to a positive atmosphere in the store.
