At a Glance
- Tasks: Deliver groceries with a smile and provide excellent customer service at the doorstep.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn £14.18 per hour, with flexible hours and opportunities for additional pay.
- Other info: Enjoy a dynamic work environment with a supportive team and career growth opportunities.
- Why this job: Be the friendly face of Tesco, making customers feel valued and appreciated every day.
- Qualifications: Must hold a valid UK/EU/EEA driving licence and have a positive attitude.
The predicted salary is between 29500 - 30500 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.
It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues.
- Respond quickly to changing customer needs and embrace change while out on the road and in the store.
Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Blackburn Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Blackburn a dynamic and supportive work environment. With competitive pay starting at £14.18 per hour, flexible working options, and a strong commitment to diversity and inclusion, we ensure that every team member feels valued and empowered. Our focus on employee growth and community engagement makes Tesco not just a job, but a meaningful career choice.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Blackburn Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice your delivery skills! Since you'll be the face of Tesco on the road, think about how you can make every customer interaction warm and welcoming. Role-play with a friend to get comfortable with handling questions and providing great service.
✨Tip Number 3
Be ready for anything! The job is hands-on and varied, so prepare to talk about how you handle unexpected situations. Share examples from past experiences where you adapted quickly and kept a positive attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Tesco family. Don’t forget to highlight your driving experience and customer service skills!
We think you need these skills to ace Customer Delivery Driver - Blackburn Superstore
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re excited about being a Customer Delivery Driver and how you can bring a smile to our customers' faces.
Tailor Your Experience:Make sure to highlight any relevant experience you have that relates to driving, customer service, or working independently. We love seeing how your past roles can contribute to delivering great service at Tesco!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward answers that get right to the heart of what you want to say. This helps us understand your skills and motivations quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re familiar with the availability window mentioned in the job description. Be ready to discuss your own availability and how it aligns with the shifts they need. This shows that you’re serious about the role and can fit into their schedule.
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, you’ll be the face of Tesco. Prepare examples of how you’ve provided excellent customer service in the past. Think about times when you’ve handled difficult situations or gone the extra mile for a customer – these stories will help you stand out.
✨Demonstrate Your Team Spirit
This role involves working independently but also being part of a team. Be ready to talk about how you’ve built strong relationships with colleagues in previous jobs. Highlight any experiences where teamwork led to better service or outcomes.
✨Embrace Change and Adaptability
The job requires responding quickly to changing customer needs. Prepare to discuss how you’ve adapted to changes in the workplace before. Whether it’s adjusting to new procedures or handling unexpected challenges, showing your flexibility will impress the interviewers.
