At a Glance
- Tasks: Lead a team to create an amazing in-store experience for customers.
- Company: Join Tesco, a diverse and inclusive retail giant.
- Benefits: Earn £15.59 per hour with guaranteed hours and flexible shifts.
- Other info: Embrace a supportive environment with opportunities for personal development.
- Why this job: Grow your career while making a positive impact in your community.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 32300 - 35000 € per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Pay & Hours
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Eligibility
Please note that you need to be 18 or over to apply for this role.
Responsibilities
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
EEO Statement
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Castle Bromwich Express in Birmingham employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are at the heart of everything we do. As a Shift Leader in Castle Bromwich, you'll enjoy competitive pay starting at £15.59 per hour, flexible scheduling, and opportunities for personal and professional growth within a supportive and inclusive culture. Join us to make a meaningful impact in your community while developing your leadership skills in a fast-paced retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Castle Bromwich Express in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a team, think of examples from your past experiences where you've motivated others or handled challenges. Be ready to share these stories during your chat!
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd approach customer service issues or team conflicts, and be ready to discuss your thought process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco team. Don’t forget to highlight your availability and flexibility in your application!
We think you need these skills to ace Tesco Shift Leader - Days - Castle Bromwich Express in Birmingham
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering great service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your experience shines through without unnecessary fluff.
Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team. Use your application to showcase any previous leadership roles or experiences where you motivated others. We love seeing how you inspire your colleagues!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight how you motivated your colleagues and ensured great service, as this aligns perfectly with what Tesco is looking for in a Shift Leader.
✨Emphasise Communication
As a Shift Leader, clear communication is key. Think of instances where you effectively communicated with your team or resolved conflicts. Be ready to discuss how you keep everyone informed and engaged, which is vital for creating an inclusive team environment.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making skills and adaptability. Prepare for scenarios where you might need to make quick decisions or handle unexpected changes. Show that you can stay calm under pressure and lead your team effectively, even when things get tough.
