At a Glance
- Tasks: Lead a dynamic team to create amazing in-store experiences for customers.
- Company: Join a diverse and inclusive company that values your individuality.
- Benefits: Enjoy a competitive salary, excellent benefits, and planned shifts for work-life balance.
- Other info: Be part of a supportive environment with opportunities for personal growth.
- Why this job: Make a real impact by developing your team and enhancing customer satisfaction.
- Qualifications: Experience in leading teams and a passion for customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
Availability Window Days From time To time
- Sun 20:00:00 07:00:00
- Mon 20:15:00 07:00:00
- Thu 20:00:00 07:00:00
- Fri 20:00:00 07:00:00
- Sat 20:00:00 07:00:00
Responsibilities:
- Leading the team to deliver a great experience for customers in-store.
- Recruiting, training, and developing colleagues to build a capable, high‑performing team.
- Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
- Lead trade activity, using insight and expertise to grow sales and maximise profit.
- Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
- Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
- Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications:
- Proven experience leading and developing high‑performing teams.
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
- A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
- Resilience and sound judgement to make effective decisions that support both customers and colleagues.
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
- To be over 18 for this role.
Benefits:
- Competitive salary with an excellent benefits package.
Shift Patterns:
Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.
EEO Statement:
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves.
Team Manager Nights - New Oscott Extra in Birmingham employer: Tesco Retail
As a Team Manager Nights at New Oscott Extra, you will thrive in a dynamic work environment that prioritises employee growth and development. Our commitment to a supportive work culture ensures that you receive comprehensive training and coaching, empowering you to lead a high-performing team while enjoying a competitive salary and excellent benefits. Join us in making a positive impact on our customers and communities, all while maintaining a healthy work-life balance with planned shift patterns.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager Nights - New Oscott Extra in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the values and mission of the company. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience leading teams and delivering great customer service can benefit them. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your passion! During the interview, share specific examples of how you've motivated teams and improved customer experiences in the past. This will demonstrate your commitment to building a high-performing team and delivering results.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Team Manager Nights - New Oscott Extra in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading and developing teams. We want to see how you've inspired others and driven results, so share specific examples that showcase your leadership style.
Be Customer-Centric:Remember, this role is all about delivering a great experience for customers. Use your application to demonstrate your customer-first approach. Talk about how you've built relationships and improved service in previous roles.
Communicate Clearly:Clear communication is key! Make sure your application is well-structured and easy to read. We appreciate candidates who can convey their thoughts effectively, so don’t hesitate to show off your communication skills in your writing.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super straightforward, and you’ll be able to find all the information you need about the role and our company culture there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Team Manager Nights. Familiarise yourself with leading teams, coaching for customer service, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved issues. Highlight how you’ve developed high-performing teams and created a positive work environment. This will demonstrate your capability to inspire and motivate others.
✨Emphasise Customer Focus
Be ready to discuss how you prioritise customer experience. Share specific instances where you’ve gone above and beyond to serve customers or improve their experience. This aligns perfectly with the company’s customer-first approach.
✨Stay Curious and Innovative
Research the company’s recent initiatives and competitor activities. Be prepared to share your ideas on how to enhance the store experience or drive sales. Showing that you’re proactive and innovative will set you apart from other candidates.
