At a Glance
- Tasks: Provide friendly service, support store operations, and create great customer experiences.
- Company: Join Tesco, a leading retailer committed to diversity and sustainability.
- Benefits: Earn £13.28 per hour, with flexible hours and opportunities for growth.
- Other info: Enjoy a dynamic work environment with guaranteed hours and a supportive culture.
- Why this job: Be part of an inclusive team and make a real impact on customers' shopping experience.
- Qualifications: Must be over 18; no prior experience required, just a passion for service.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Wed 17:00–22:00
- Thu 17:00–23:00
- Fri 17:00–23:00
- Sat 15:00–22:00
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities
- Providing friendly, natural service and getting to know your customers.
- Being confident with our products and services and offering help when needed.
- Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- To build rapport so customers leave having had a great experience.
- To use your initiative and make the right decisions for customers.
- To work well in a team and communicate openly, having fun, and celebrating success.
Company Values
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Seasonal Colleague - Aston Ln Superstore in Birmingham employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. With competitive pay starting at £13.28 per hour, flexible working hours, and a commitment to employee growth and inclusivity, our Seasonal Colleagues at the Aston Ln Superstore can expect a rewarding experience that values their contributions and supports their career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Colleague - Aston Ln Superstore in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Be yourself! Tesco values authenticity, so don’t be afraid to let your personality shine through. Share your experiences and how they relate to providing great customer service – it’ll make you memorable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can easily keep track of your application status and any updates from us. Don’t miss out on this opportunity!
We think you need these skills to ace Seasonal Colleague - Aston Ln Superstore in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the role of Seasonal Colleague. Highlight any relevant experience you have in retail or customer service, and mention how your availability fits with our needs. We love seeing candidates who are a good match!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if it helps, and make sure to answer any specific questions we ask. We appreciate straightforwardness and clarity in applications!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role has specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Customer Service Focus
Prepare to talk about your experience with customer service. Think of examples where you provided great service or resolved issues. This role is all about making customers happy, so showcasing your passion for helping others will definitely impress them.
✨Team Player Attitude
Since teamwork is key in this role, come prepared with stories that highlight your ability to work well with others. Discuss times when you collaborated successfully or helped a colleague out. This will show that you can contribute positively to their team environment.
✨Embrace Flexibility
Be open about your willingness to take on various tasks, from shelf replenishment to checkout service. Highlighting your adaptability will demonstrate that you’re ready to jump in wherever needed, which is crucial in a busy store setting.
