At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and support daily operations.
- Company: Join Tesco, a leading retailer committed to diversity and sustainability.
- Benefits: Earn €15.59 per hour with guaranteed minimum hours and flexible scheduling.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of an inclusive team and grow your career in a dynamic retail environment.
- Qualifications: Experience in a team lead role and a passion for great customer service.
The predicted salary is between 30000 - 35000 € per year.
Availability Days from time to time: Mon 14:15:00‑23:15:00, Tue 15:00:00‑23:00:00.
Overview Customers are at the centre of everything we do. Working in our stores means variety, teamwork and plenty of daily challenges. You will meet great people, learn new skills and be part of an inclusive team. Whether you want stability, flexibility or a chance to grow your career, this role could be a great fit. Tesco Shift Lead pay starts at €15.59 per hour, rising to €16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. Please note that you need to be 18 or over to apply for this role.
Responsibilities:
- Lead the team to deliver a great experience for customers in-store.
- Work across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback and role-model great service.
- Stay curious and seek opportunities to serve our customers, communities and the planet a little better every day.
Qualifications:
- Experience working in a team lead or management position in a fast-paced retail environment.
- Be a strong role-model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long-lasting relationships to create an inclusive, supportive team environment.
- Communicate clearly, using a variety of methods to keep the team well informed.
- Be a natural leader who motivates and inspires the team to deliver outstanding results.
Company Values:
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves – everyone’s welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been Accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Bethesda High St Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are at the heart of everything we do. Our Shift Leaders enjoy competitive pay starting at €15.59 per hour, with opportunities for career growth and flexible working arrangements to suit individual needs. With a commitment to diversity and inclusion, we foster a supportive culture that empowers our employees to thrive both personally and professionally in the vibrant community of Bethesda High St.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Bethesda High St Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since this role is all about leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you think on your feet. Think about how you'd handle various scenarios in-store, like dealing with a difficult customer or managing a busy shift.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're genuinely interested in the role and helps you figure out if Tesco is the right fit for you.
We think you need these skills to ace Tesco Shift Leader - Days - Bethesda High St Express
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering great service. Share specific examples of how you've gone above and beyond for customers in the past. This will help us see that you're a perfect fit for our team!
Highlight Your Leadership Skills:As a Shift Leader, you'll need to inspire and motivate your team. Make sure to mention any previous experience in leadership roles, and how you’ve successfully managed a team in a fast-paced environment. We want to see your natural leadership shine through!
Be Yourself:We value diversity and inclusion at Tesco, so don’t be afraid to show your personality in your application. Let us know what makes you unique and how you can contribute to our inclusive team culture. Authenticity goes a long way!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams, especially in fast-paced environments. Think of specific examples where you motivated your team or resolved conflicts. This will show that you can confidently lead in the Manager’s absence, just like they expect.
✨Emphasise Inclusivity and Teamwork
Tesco values diversity and inclusion, so highlight your ability to build positive relationships within a team. Share instances where you’ve fostered an inclusive environment or helped colleagues perform at their best. This aligns perfectly with their company values.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, opportunities for growth, or how Tesco supports flexible working. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
