At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional shopping experience for customers.
- Company: Join Tesco, a leading retailer with a commitment to community and inclusivity.
- Benefits: Earn from £15.59 per hour plus night premium, with flexible hours and career progression.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team, make a difference, and develop your leadership skills.
- Qualifications: Must be 18 or over; previous retail experience is a plus but not essential.
The predicted salary is between 15 - 17 £ per hour.
Availability Window:
- Sun: 22:00 - 07:00
- Wed: 22:00 - 07:00
- Thu: 22:00 - 07:00
- Fri: 22:00 - 07:00
- Sat: 22:00 - 07:00
Shift Leader pay starts from £15.59 per hour. For hours worked between midnight and 6am, you will receive a night premium of £2.35 per hour. Additional payments may apply depending on location.
It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
The availability windows are the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader you'll:
- Work in a fast-paced retail environment, with bags of variety.
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
- Lead from the front, and set a great example for your colleagues in everything you do.
Please note that you need to be 18 or over to apply for this role.
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety.
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries.
- Making sure the store is always clean, tidy, and well-presented.
- Supporting managers to coordinate seasonal, community and charity events.
- Contributing to a great team atmosphere, that is inclusive of everyone.
- Providing great customer service, by listening to our customers and putting them first in everything you do.
- Keeping the team well-informed and up to speed on any communications, changes, or updates.
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations.
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service.
- Following health and safety routines and procedures, and ensuring colleagues do the same.
- Recognising and celebrating colleagues within the team who are providing great service.
- To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met.
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work.
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date.
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
- To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
- To be motivating, so you can inspire your team to deliver beyond expectations.
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
Tesco Shift Leader - Nights - Newtownbreda Extra in Belfast employer: Tesco Retail
Tesco is an excellent employer for those seeking a rewarding role as a Shift Leader in Newtownbreda Extra, offering competitive pay starting from £15.59 per hour, along with a night premium for late shifts. Our inclusive work culture fosters teamwork and personal growth, providing opportunities for career advancement while ensuring flexibility to suit your lifestyle. Join us to be part of a diverse team that values every colleague and prioritises exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Nights - Newtownbreda Extra in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This will help you align your answers with what they care about, showing you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience as a Shift Leader.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or improved service in previous roles. Tesco wants someone who can lead from the front and inspire others.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows you're genuinely interested and helps you figure out if it's the right fit for you.
We think you need these skills to ace Tesco Shift Leader - Nights - Newtownbreda Extra in Belfast
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. Since the role requires specific night shifts, we want to see when you can work and how flexible you can be!
Highlight Leadership Skills:As a Shift Leader, you'll be guiding a team. Use your application to showcase any previous leadership experience or examples of how you've motivated others. We love seeing that kind of initiative!
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect how your skills and experiences align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires specific availability, make sure you’re clear about your own schedule. Be ready to discuss how your availability aligns with the shifts they need, and don’t hesitate to mention any flexibility you can offer.
✨Showcase Leadership Skills
As a Shift Leader, you'll be expected to guide and support your team. Prepare examples from your past experiences where you've successfully led a team or improved service. Highlight your ability to motivate others and handle challenges.
✨Understand Customer Service
This role is all about providing great customer service. Brush up on the principles of excellent customer care and think of instances where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.
✨Be Ready to Discuss Store Operations
Familiarise yourself with basic retail operations and the importance of maintaining a clean and well-stocked store. Think about how you would handle common issues that arise in a retail environment and be prepared to discuss your problem-solving strategies.
