At a Glance
- Tasks: Serve customers with passion, build rapport, and support a diverse team.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn £13.28 per hour, enjoy flexible hours, and develop your career.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a welcoming team and make a real difference in customer experiences.
- Qualifications: Must be over 18; no prior experience needed, just a positive attitude.
The predicted salary is between 27600 - 36800 £ per year.
Availability Window:
- Sun: 06:00 - 22:00
- Mon: 06:00 - 22:00
- Tue: 06:00 - 22:00
- Wed: 06:00 - 22:00
- Thu: 06:00 - 22:00
- Fri: 06:00 - 22:00
- Sat: 06:00 - 22:00
Pay and Hours:
Our Tesco Colleague rate of pay starts from £13.28 an hour. Additional payments may also apply depending on location and skills. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Responsibilities:
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
Qualifications and Requirements:
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Company Information:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. We can only recruit individuals who have passed the school leaver’s age.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Retail Store Colleague - Service, Teamwork & Growth in Belfast employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With flexible working options, competitive pay starting at £13.28 per hour, and opportunities for career progression, we empower our team members to thrive both personally and professionally. Join us in creating a welcoming environment for our customers and communities, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Colleague - Service, Teamwork & Growth in Belfast
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you’re a great fit for the team!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will demonstrate your passion for delivering great service, which is key for this role.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco values flexibility, so if you can work varied hours, let them know! This shows you're adaptable and willing to meet their scheduling needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Tesco team.
We think you need these skills to ace Retail Store Colleague - Service, Teamwork & Growth in Belfast
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know how much you love delivering great service. Share any experiences where you've gone the extra mile for customers – it really helps us see your enthusiasm!
Be Yourself:We want to know the real you! Don’t be afraid to show your personality in your application. Whether it's your hobbies or what makes you tick, being authentic helps us understand how you'd fit into our team.
Highlight Teamwork Skills:Since teamwork is key in our stores, make sure to mention any past experiences where you’ve worked well with others. We love seeing how you contribute to a positive team spirit!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Retail Store Colleague. Familiarise yourself with Tesco's values and how they relate to customer service, teamwork, and growth. This will help you demonstrate your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help someone or resolved a difficult situation. This will show that you can build rapport with customers and create a welcoming atmosphere.
✨Be Ready to Discuss Flexibility
Since Tesco values flexibility, be prepared to discuss your availability and how it aligns with their needs. If you can work outside the standard hours or have specific preferences, mention them. This shows you're adaptable and willing to meet the company's requirements.
✨Emphasise Teamwork and Communication
Highlight your ability to work well in a team and communicate openly with colleagues. Share examples of how you've collaborated with others to achieve a common goal. This will demonstrate that you can contribute to a positive team spirit at Tesco.
