At a Glance
- Tasks: Deliver groceries with a smile while ensuring customer satisfaction and maintaining van cleanliness.
- Company: Join Tesco, a leading retailer known for its friendly service and community focus.
- Benefits: Earn from £14.18 per hour, flexible hours, and guaranteed minimum shifts.
- Other info: Great team spirit and opportunities for personal growth in a supportive atmosphere.
- Why this job: Be the face of Tesco, meet customers, and enjoy a dynamic work environment.
- Qualifications: Must have a valid UK/EU/EEA driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window Days:
- Sun: 18:00 - 23:00
- Mon: 18:00 - 23:00
- Tue: 18:00 - 23:00
- Wed: 18:00 - 23:00
- Thu: 18:00 - 23:00
- Fri: 18:00 - 23:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with the flexibility to work as few as 12 hours per week. We schedule your contracted hours within the availability windows, giving you at least 3 weeks' notice of your shifts.
As the face of Tesco out on the road, we deliver from our entire range of products. Our Customer Delivery Drivers get the opportunity to meet and talk to customers in their homes every day, helping others and delivering great service with a smile. This role is hands-on, physical and full of variety. No two shifts are ever the same, and you will feel like your own boss while being supported by a team of Managers and colleagues at base.
Delivering your part of our customer shopping trip by:
- Ensuring the van and trays are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers. Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.' Acting quickly to respond to the changing needs of our customers and embracing change within my store. Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me. Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Legal Requirements: We will only recruit individuals who have passed the school leaver’s age. Candidates must be over 18; in certain roles, this includes those working before 6:15 am or after 9:45 pm, or in areas such as the warehouse, beer, wine and spirits, counters, bakery, or defined driving roles. We are an Equal Opportunity Employer and welcome applicants of all backgrounds. We are committed to providing an inclusive and accessible recruitment process.
Customer Delivery Driver - Batley Extra employer: Tesco Retail
Tesco is an excellent employer for Customer Delivery Drivers in Batley Extra, offering competitive pay starting at £14.18 per hour, with guaranteed hours and flexible scheduling that respects your availability. Our supportive work culture fosters teamwork and customer engagement, providing opportunities for personal growth while ensuring you feel valued as the face of our service. Join us to enjoy a dynamic role where no two days are the same, all within a company committed to inclusivity and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Batley Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Customer Delivery Driver.
✨Tip Number 3
Be yourself! When you’re out there meeting potential colleagues, let your personality shine. Tesco values warm interactions, so don’t be afraid to show your friendly side during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making it super easy for us to keep in touch.
We think you need these skills to ace Customer Delivery Driver - Batley Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. Since the role requires working evenings, it's important for us to know when you can be available to deliver great service to our customers.
Emphasise Customer Service Skills:As a Customer Delivery Driver, you'll be the face of Tesco. So, let us know about your experience in customer service. Share any stories that showcase your ability to connect with customers and provide a warm, welcoming experience.
Be Clear About Your Driving Experience:We need drivers with a valid UK/EU/EEA driving licence. Make sure to mention how long you've been driving and any relevant experience you have. This helps us understand your roadworthiness and reliability.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you started on your journey with us!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires working specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help someone – this will highlight your suitability for the role.
✨Demonstrate Your Team Spirit
This job is all about teamwork. Be prepared to talk about how you’ve collaborated with colleagues in previous roles. Share specific instances where you contributed to a positive team environment or helped solve a problem together.
✨Be Ready for Practical Questions
Expect questions that assess your driving skills and safety awareness. Brush up on road safety regulations and be ready to discuss how you would handle various delivery scenarios, like dealing with late arrivals or customer complaints. This will show you’re proactive and responsible.
