At a Glance
- Tasks: Provide friendly service, support store operations, and engage with customers.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £13.28 per hour, with night premium and guaranteed hours.
- Other info: Flexible working options available; great career growth potential.
- Why this job: Gain valuable experience, learn new skills, and be part of a fun team.
- Qualifications: Must be over 18; passion for customer service is key.
The predicted salary is between 30000 - 40000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities include:
- Providing friendly, natural service and getting to know your customers.
- Being confident with our products and services and offering help when needed.
- Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Building rapport so customers leave having had a great experience.
- Using your initiative and making the right decisions for customers.
- Working well in a team and communicating openly, having fun, and celebrating success.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Seasonal Colleague - Basingstoke Superstore - nights employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. Our Basingstoke Superstore provides flexible working hours, competitive pay, and opportunities for personal growth within a diverse and inclusive culture. Join us to be part of a team that values your contributions and supports your career aspirations while serving our communities responsibly.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Colleague - Basingstoke Superstore - nights
✨Tip Number 1
Make sure you know your availability inside out! Since this role is all about working nights, be clear about when you can work and communicate that confidently during any interviews or chats. We want to see that you're flexible and ready to jump in when needed.
✨Tip Number 2
Brush up on your customer service skills! This job is all about putting customers first, so think of examples where you've gone the extra mile for someone. We love to hear about how you’ve made someone's day better!
✨Tip Number 3
Teamwork makes the dream work! Be prepared to share how you’ve worked well with others in the past. We’re looking for those who can communicate openly and celebrate success together, so show us your team spirit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, if you have any questions about the role or the application process, we’re here to help, so don’t hesitate to reach out!
We think you need these skills to ace Seasonal Colleague - Basingstoke Superstore - nights
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. Since this role requires working nights, let us know when you can work and if you're flexible. We love seeing candidates who are ready to jump in!
Customer Service Focus:Remember, customers are at the heart of what we do! Share any previous experience you have in customer service or how you plan to provide friendly and helpful service. We want to see your passion for making customers smile.
Team Player Vibes:This role is all about teamwork, so don’t forget to mention your ability to work well with others. Share examples of how you've collaborated in the past, as we value open communication and celebrating success together.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you started on your journey with us at Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability for the role. Since this position requires working nights, be prepared to discuss how your schedule aligns with the hours mentioned in the job description. This shows that you’re serious about the role and can commit to the required shifts.
✨Showcase Your Customer Service Skills
Since customers are at the heart of everything, think of examples from your past experiences where you provided excellent service. Be ready to share stories that highlight your ability to connect with customers, solve problems, and create a positive shopping experience.
✨Emphasise Teamwork
This role involves working closely with others, so be prepared to talk about your experience in team settings. Share specific instances where you collaborated effectively with colleagues, celebrated successes together, or helped resolve conflicts. This will demonstrate that you’re a team player.
✨Understand Tesco’s Values
Familiarise yourself with Tesco’s vision and values, especially their commitment to diversity, equity, and inclusion. During the interview, express how these values resonate with you and how you can contribute to creating an inclusive environment. This shows that you align with their culture and mission.
