At a Glance
- Tasks: Provide friendly service, support store operations, and create great customer experiences.
- Company: Join Tesco, a diverse and inclusive team dedicated to serving customers and communities.
- Benefits: Earn £13.28 per hour, with flexible hours and additional pay for night shifts.
- Other info: Flexible working options available; minimum of 16 hours guaranteed per week.
- Why this job: Gain valuable skills, meet amazing people, and enjoy a fun, supportive work environment.
- Qualifications: Must be over 18; passion for customer service and teamwork is essential.
The predicted salary is between 13.28 - 13.28 £ per hour.
Availability Window: Sunday 10:00 – 18:00, Friday 10:00 – 18:00, Saturday 10:00 – 18:00
About the Role: Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Key Responsibilities:
- Providing friendly, natural service and getting to know your customers.
- Being confident with our products and services and offering help when needed.
- Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Building rapport so customers leave having had a great experience.
- Using your initiative and making the right decisions for customers.
- Working well in a team and communicating openly, having fun, and celebrating success.
Benefits & Pay:
Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Schedule & Notice:
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Qualifications:
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Company Commitment:
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Seasonal Colleague - Basingstoke Superstore - Fresh employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Our Basingstoke Superstore provides flexible working hours, competitive pay starting at £13.28 per hour, and a commitment to diversity and inclusion, ensuring that every colleague feels valued and supported. With opportunities for personal growth and development, you can thrive in a role that not only meets your needs but also allows you to make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Colleague - Basingstoke Superstore - Fresh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've provided great customer service or worked well in a team. These stories will help you stand out and show that you’re all about that customer-first attitude.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Seasonal Colleague - Basingstoke Superstore - Fresh
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience you have in customer service or teamwork. We love seeing how your skills align with what we’re looking for in a Seasonal Colleague.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, being upfront about when you can work will show that you’re organised and serious about the position.
✨Show Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your passion for delivering excellent service.
✨Teamwork is Key
Since this role involves working closely with others, be ready to discuss your experience in team settings. Share stories that highlight your ability to communicate openly, support your colleagues, and celebrate successes together.
✨Embrace the Company Values
Familiarise yourself with Tesco’s commitment to diversity, equity, and inclusion. During the interview, express how these values resonate with you and how you can contribute to creating an inclusive environment for both customers and colleagues.
