At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience and participating in community events.
- Company: Join Tesco, a leader in retail with a commitment to diversity and inclusion.
- Benefits: Starting pay of £13.28 per hour, flexible hours, and guaranteed minimum hours each week.
- Other info: Great opportunities for personal growth and celebrating success together.
- Why this job: Be part of a team that values service, teamwork, and making a positive impact.
- Qualifications: Must be 18+, with a passion for customer service and teamwork skills.
The predicted salary is between 13 - 14 £ per hour.
Availability Window: Sun 10:00‑17:00, Thu 17:15‑21:45, Fri 17:15‑21:45, Sat 10:00‑18:00.
Pay: Starting at £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours per week; you may also work fewer hours down to a minimum of 12 if needed.
Responsibilities
- Knowing your customers and serving them with passion and pride.
- Working across the store in our service, picking and replenishment areas.
- Putting into practice the training you have received, ensuring you work safely, effectively, and serve customers brilliantly.
- Making decisions that are right for customers, delivering routines in-store that meet the needs of customers at the right time.
- Participating in seasonal, community and charity events to create a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding your role and what we need to do together to drive service and sales, reduce waste, shrink, and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Living our values and making everyone feel welcome while always following our policies.
- Accepting deliveries into the store when required.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers, ensuring they leave with a great shopping experience.
- Taking the initiative and making decisions that are right for customers.
- Working well within a team and communicating openly with others.
- Building relationships with colleagues to create team spirit and celebrate success.
- Being on time, well presented, and ready to represent the brand.
Diversity, equity, and inclusion (DEI) at Tesco is important; everyone is welcome. We are proud to be a Disability Confident Leader and are committed to an inclusive, accessible recruitment process. Eligible applicants must be 18 or older; additional restrictions apply for certain roles or hours.
Retail Customer Service Associate (Flexible Hours) in Barnstaple employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering flexible hours and a competitive starting pay that increases with location. Our inclusive work culture fosters teamwork and celebrates diversity, providing ample opportunities for personal and professional growth while ensuring our employees feel valued and supported in their roles. Join us in creating a welcoming atmosphere for customers and colleagues alike, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Associate (Flexible Hours) in Barnstaple
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experiences to their mission during the chat.
✨Tip Number 2
Practice your customer service scenarios! Think about times you've gone above and beyond for a customer or resolved a tricky situation. Being able to share these stories will show your passion for delivering great service.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. It shows that you respect the brand and are ready to represent them well, just like you would in-store.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Customer Service Associate (Flexible Hours) in Barnstaple
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and creating a great shopping experience.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Retail Customer Service Associate. Highlight any relevant experience or skills that align with the responsibilities mentioned in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know the Company Values
Before your interview, take some time to understand the company's values and mission. This will help you align your answers with what they stand for, especially their commitment to diversity, equity, and inclusion. Show them that you share their passion for creating an inclusive atmosphere.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to ensure a great shopping experience. This is crucial for a Retail Customer Service Associate role, so be ready to share these stories!
✨Be Ready to Discuss Teamwork
Since teamwork is key in this role, come prepared with examples of how you've successfully worked within a team. Highlight your communication skills and how you’ve built rapport with colleagues to create a positive work environment. They want to see that you can contribute to team spirit!
✨Show Your Availability Flexibility
Given the flexible hours mentioned in the job description, be clear about your availability during the interview. If you can work the specified hours, let them know! This shows your willingness to adapt and meet the needs of the business, which is a big plus.
