At a Glance
- Tasks: Lead a team in a fast-paced retail environment and enhance customer service.
- Company: Join Tesco, a diverse and inclusive workplace where everyone is welcome.
- Benefits: Earn from £14.76 per hour with flexible hours and career progression opportunities.
- Other info: Enjoy a supportive culture with a focus on diversity and inclusion.
- Why this job: Make a real impact by improving customer experiences and leading a dynamic team.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30 - 31 € per hour.
Availability Window Days From time To time
- Sun 08:00:00 18:00:00
- Tue 17:00:00 23:30:00
- Wed 17:00:00 23:30:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of activities by co‑ordinating a team to deliver. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback. You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach. With your guidance, your area will always remain a safe place to work and shop.
You are able to role model giving great, natural customer service ensuring every customer's needs are met. Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best. You are a clear communicator and use a variety of methods to keep the team well informed. Be confident in taking the lead as at times you will be in charge. You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues. You have energy and drive to deliver beyond expectations and effectively balance priorities. Always looking for ideas and opportunities to serve Britain’s shoppers a little better every day.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Fulfilment Shift Leader - Barnstaple Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in our Barnstaple Superstore. With competitive pay starting at £14.76 per hour, flexible working hours, and opportunities for career progression, we ensure that our colleagues feel valued and empowered. Join us to be part of a diverse team where you can grow, learn, and make a meaningful impact on the shopping experience of our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Shift Leader - Barnstaple Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll need to demonstrate great service. Think of examples from your past experiences where you've gone above and beyond for customers.
✨Tip Number 3
Be ready to talk about teamwork! You'll be leading a diverse group, so come prepared with stories that highlight your ability to build relationships and motivate others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco family. Don’t miss out!
We think you need these skills to ace Fulfilment Shift Leader - Barnstaple Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability clearly in your application. We want to know when you can work, so if your schedule matches our needs, let us know!
Emphasise Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in providing great customer service. We love to see how you’ve made a difference for shoppers in the past.
Be Yourself:We value diversity and inclusion, so don’t hesitate to show your personality in your application. Let us see who you are and how you can contribute to our team spirit!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss how your schedule aligns with their needs. If you can be flexible, mention that too!
✨Show Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for customers or helped resolve issues effectively.
✨Demonstrate Team Leadership
Be ready to talk about your experience in leading teams. Share specific instances where you motivated your colleagues or improved team performance. Highlight your ability to communicate clearly and build strong relationships.
✨Embrace Change and Flexibility
This role involves a fast-paced environment, so show that you can adapt quickly. Discuss how you handle change and make decisions efficiently. Employers love candidates who can think on their feet and keep things running smoothly!
