At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join Tesco, a leading retailer that values diversity and teamwork.
- Benefits: Earn £14.18 per hour, guaranteed hours, and flexible shifts.
- Other info: Great opportunity for career growth and building relationships with colleagues.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU driving licence and be 18 or over.
The predicted salary is between 29500 - 31000 £ per year.
Availability Window: Mon 08:00 – 17:00, Wed 18:00 – 23:00, Fri 13:30 – 23:00, Sat 18:00 – 23:00
Pay: Starting at £14.18 per hour, with an increase to £15.45 for stores within the M25. Additional payments may apply depending on location.
Guaranteed Hours: We offer a minimum of 16 guaranteed hours each week. Candidates can also apply for 12 or more hours if preferred.
Shift Flexibility: Hours are scheduled within the availability windows. If your available times closely match these windows, we will consider you. A three-week notice is given for shift schedules.
Responsibilities:
- Ensure the van and trays are clean and organised.
- Keep the back yard tidy and pick up any litter.
- Wash trays as part of the tray wash process.
- Load the van and check roadworthiness.
- Communicate with customers about changes, substitutions, and refunds.
- Treat products as if they were your own.
- Explain substitution charges to customers.
- Deliver during the customer’s time slot.
- Call the customer before arrival if early.
- Call the store/centre if running 30 minutes or more late.
- Build relationships with colleagues to support team spirit.
- Provide welcoming interactions and thank customers.
- Respond quickly to changing customer needs.
- Maintain energy and drive to exceed expectations.
- Share improvement ideas with managers and colleagues.
Qualifications:
- UK/EU/EEA driving licence (Full or Automatic) with no more than 3 penalty points, held for at least 12 months.
- Ability to comply with GB Domestic Driving Rules.
Eligibility & Equality:
All candidates aged 18 or over may apply. Applicants over 18 are required to work outside the hours 06:15‑09:45 or in certain areas such as warehouses, drinks, counters, bakery, or driving roles. Tesco is an equal opportunity employer and values diversity, equity and inclusion. Everyone is welcome to join our team.
Customer Delivery Driver - Barnstaple Extra employer: Tesco Retail
Tesco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With guaranteed hours and competitive pay starting at £14.18 per hour, employees benefit from flexible scheduling and opportunities to build strong relationships with colleagues and customers alike. Working in Barnstaple Extra not only provides a chance to be part of a diverse team but also allows for meaningful interactions that enhance customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Barnstaple Extra
✨Tip Number 1
Make sure you know your availability inside out! Since the shifts are scheduled within specific windows, being clear about when you can work will help us consider you for the role. If your times match up, you're already on the right track!
✨Tip Number 2
Brush up on your customer service skills! As a delivery driver, you'll be interacting with customers regularly. Show us that you can communicate effectively and handle any changes or issues with a smile. It’s all about building those relationships!
✨Tip Number 3
Get familiar with the area you'll be driving in. Knowing the roads and shortcuts can save you time and help you deliver on schedule. Plus, it shows us that you're proactive and ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly!
We think you need these skills to ace Customer Delivery Driver - Barnstaple Extra
Some tips for your application 🫡
Show Us Your Availability:Make sure to highlight your availability in your application. We want to see how closely your schedule matches our needs, so be clear about when you can work!
Tailor Your Application:Take a moment to customise your application for the Customer Delivery Driver role. Mention any relevant experience or skills that align with our responsibilities, like customer service or driving expertise.
Be Personable:We love candidates who can connect with customers! In your application, share any experiences where you’ve built relationships or provided excellent service. It’ll help us see your potential!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss how your schedule aligns with their needs. This shows you’re serious and flexible!
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Whether it’s resolving issues or providing a friendly service, demonstrating your ability to build relationships will set you apart.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be ready to discuss how you would keep the van organised, communicate with customers, and handle any changes during deliveries.
✨Demonstrate Team Spirit
Since teamwork is important, think of instances where you’ve collaborated effectively with colleagues. Share these stories to show that you can contribute positively to the team dynamic.
