At a Glance
- Tasks: Provide friendly service and assist customers with mobile products and tech queries.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Earn €13.70 per hour, with guaranteed minimum hours and flexible scheduling.
- Other info: Enjoy a fun work environment with opportunities for growth and development.
- Why this job: Make a real impact by helping customers find the right mobile solutions.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 28500 - 30000 £ per year.
Availability Window
- Days: Sun 09:00:00 - 17:00:00
- Days: Sat 08:00:00 - 18:00:00
Compensation and Working Hours
Tesco Phone Shop Colleague pay starts at €13.70 per hour, rising to ₨14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 12 hours per week. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.
Responsibilities
- Providing friendly, natural service and getting to know your customers.
- Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
- The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
- The initiative to make the right decisions for customers, whether you're solving a tech query, recommending a product, or supporting with a contract setup.
- A positive, team‑focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
EEO Statement
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Phone Shops - Bangor Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and encourages personal growth. As a Phone Shop Colleague in Bangor Extra, you'll enjoy competitive pay starting at €13.70 per hour, flexible working hours, and the opportunity to develop your skills while providing exceptional service to our customers. Join us in a vibrant team environment where your contributions are celebrated, and every day brings new opportunities to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Phone Shops - Bangor Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their Phone Shop. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills can help provide great customer service and support in the Phone Shop. We want to see your personality shine through!
✨Tip Number 3
Be yourself! When you’re in the interview, let your passion for helping customers come through. Show us how you can build rapport quickly and make decisions that benefit the customer. Authenticity goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the Tesco team. Don’t hesitate – if you think you fit the bill, we want to hear from you!
We think you need these skills to ace Tesco Colleague - Phone Shops - Bangor Extra
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and tech. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the role of Tesco Colleague. Highlight any relevant experience you have in customer service or tech support, and show us how you can contribute to our team. Specific examples work wonders!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the role – we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the store's needs. Be ready to discuss your preferred working hours and show flexibility where possible, as this is key for a role that requires scheduling within specific windows.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve helped customers solve problems or made their experience better. This will demonstrate your passion for delivering great service, which is crucial for a Tesco Phone Shop Colleague.
✨Understand the Products
Familiarise yourself with the mobile products and services offered at Tesco. Being knowledgeable about the latest tech trends and how they can benefit customers will help you stand out. You want to show that you can confidently assist customers with their queries and product choices.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal or celebrated successes together. A positive, team-focused approach is essential in creating a friendly atmosphere in the Phone Shop.
