At a Glance
- Tasks: Serve customers with passion, support store operations, and engage in community events.
- Company: Join Tesco, a leading retailer known for its commitment to customer service.
- Benefits: Earn £13.28 per hour with guaranteed hours and potential additional payments.
- Other info: Flexible scheduling with 3 weeks' notice and opportunities for fun and celebration.
- Why this job: Be part of a dynamic team, making a real difference in customers' shopping experiences.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
The predicted salary is between 27600 - 27600 £ per year.
Availability Window: Sun 12:00 – 18:00; Wed 18:00 – 23:00; Fri 16:00 – 20:00; Sat 14:00 – 18:00.
Pay: £13.28 an hour. Additional payments may apply depending on location and skills.
Guaranteed hours: 16 guaranteed hours per week; minimum 12 hours if desired. Work will be scheduled within the availability window with 3 weeks' notice.
Job Overview: The role is a committed position with everyday challenges. It involves serving customers, working across the store in service, picking and replenishment areas, and supporting seasonal and community events.
Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Skills & Qualifications:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
EEO Statement: PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Banbridge Extra employer: Tesco Retail
Tesco is an excellent employer that values its colleagues and fosters a supportive work culture in Banbridge Extra. With guaranteed hours, competitive pay, and opportunities for personal growth, employees are encouraged to develop their skills while delivering exceptional service to customers. The inclusive atmosphere and commitment to community events make Tesco a rewarding place to work, where every team member can thrive and contribute to the store's success.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Banbridge Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your passion for great service aligns with their goals.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will help you stand out during the interview.
✨Tip Number 3
Be ready to demonstrate teamwork! Tesco values collaboration, so be prepared to discuss how you've worked well with others in the past. Share specific instances where you contributed to a team success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco team. Don’t miss out on this opportunity!
We think you need these skills to ace Tesco Colleague - Banbridge Extra
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Be Specific About Your Availability:Make sure to clearly outline your availability in your application. Since we have specific time slots, it’s super important for us to know when you can work. This helps us schedule shifts effectively!
Highlight Team Spirit:We love a good team player! In your application, mention any experiences where you've worked well with others or contributed to a positive team atmosphere. It shows us you’re ready to join our Tesco family!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Tesco colleague.
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities like serving customers, working in different areas of the store, and participating in community events. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you build rapport and create a welcoming atmosphere, as this aligns perfectly with what Tesco values.
✨Demonstrate Team Spirit
Tesco places a strong emphasis on teamwork, so be prepared to talk about how you work well with others. Share stories that highlight your ability to communicate openly, celebrate successes, and contribute to a positive team environment. This will show that you're not just a lone wolf but a team player.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately to reflect the brand's image. Being well-presented shows that you take the opportunity seriously and are ready to be a brand ambassador. Plus, it sets a positive tone for the interview right from the start!
